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国际连锁酒店会员制度手册
国际连锁酒店会员制度手册.pdf
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1、PRIORITY CLUB REWARDS GLOBAL MEMBERSHIP TERMS AND CONDITIONS General Terms and Conditions Reward Nights Elite Membership InterContinental Ambassador IHG Army Hotels Meeting Rewards Frequency Alliances Rewards Hertz Rewards American Airlines Reward Order Procedures Point Vouchers Large Print Download2、able PDF Version of Terms and Conditions The Priority Club Rewards program(Program)membership and its benefits are offered at the sole discretion of Six Continents Hotels,Inc.(SCH)and its subsidiaries and affiliates which are members of the InterContinental Hotels Group(collectively IHG).Hotel brand3、s currently participating in the Program include InterContinental,Crowne Plaza,Hotel Indigo,Holiday Inn,Holiday Inn Express,Express by Holiday Inn,Holiday Inn Select,Holiday Inn SunSpree Resorts,Holiday Inn Resort,Holiday Inn Garden Court,Holiday Inn Club Vacations,Staybridge Suites,and Candlewood S4、uites(collectively,IHG Hotels).Brands may be added or deleted at the sole discretion of SCH.The rights and obligations of SCH under the Program may be assigned or transferred by SCH to any other related or unrelated entity at any time,and performance thereafter shall be the responsibility of that en5、tity.The following are some of the service marks and trademarks owned by IHG:Priority Club,Holiday Inn,Holiday Inn Express,Express by Holiday InnTM,Holiday Inn Select,Holiday Inn SunSpree,Holiday Inn Garden Court,Holiday Inn Club VacationsTM,Staybridge,Candlewood,Crowne Plaza,Hotel Indigo,and InterC6、ontinental.1.Program Sponsor.The Program is operated by Six Continents Hotels,Inc.,Three Ravinia Drive,Suite 100,Atlanta,GA 30346-2149 U.S.A.and is administered on its behalf by the appropriate IHG entity.2.Membership Eligibility and Fee.Membership in the Program is available to individuals(you)as s7、tated in these Program Terms and Conditions.You must be at least 18 years of age or the age of majority in your state or province of residence,whichever is older.You may maintain only one account.Companies and/or other entities cannot enroll.There is no enrollment fee for this Program.3.Program Avai8、lability.SCH reserves the right to restrict,suspend,discontinue or cancel this Program upon 90 days written notice to all active members.In that event,your right to receive Priority Club points/airline miles/frequency credits may end 90 days after we notify you and your right to redeem Priority Club9、 points may end 180 days after we notify you,no matter what the level of your participation in the Program.Priority Club points for all members not presented for redemption on or before such redemption end date cannot be redeemed.4.Membership Cancellation.SCH reserves the right to cancel any Priorit10、y Club membership and revoke any and all unredeemed Priority Club points collected by any member for reasons that include,but are not limited to:1)violation of these Terms and Conditions;2)misrepresentation of any information or any misuse of this Program;3)violation of any national,state or local l11、aw or regulation in connection with the use of membership privileges;4)failure to pay for hotel charges;5)a check to a participating hotel brand that is returned for insufficient funds or is invalid for any reason;6)commission of fraud or abuse involving any portion of this Program;7)more than one a12、ctive account per member;or 8)physical,verbal,or written abuse of hotel or IHG personnel;or 9)action,in any other way,to the detriment of the Program or any of its alliances;all as may be determined by SCH in its sole discretion.5.Changes in Terms and Conditions.SCH and its Frequency Alliances reser13、ve the right to change,limit,modify or cancel Program Terms and Conditions(including the number of Priority Club points issued for a Qualifying Stay),regulations,benefits,conditions of participation,rewards and reward levels in whole or part at any time,even though changes may affect the value of po14、ints or rewards already accumulated.You will be bound by any such changes.6.Notice of Changes.Any such changes will be shown in these Terms and Conditions on the web site and will be effective immediately unless stated otherwise.A notice that a change has been made will be placed on the web site for15、 a reasonable period of time.Any changes to any printed version of the Terms and Conditions will be contained in the next reprinting of that printed version.SCH will attempt to notify active members of major Program changes,but will not be liable for failure to do so,and all members will nevertheles16、s be bound.An active member is defined as any member having point activity(accrual or redemption)within the last 12 months.7.Legal rights.Neither the Program nor any benefit offered by the Program creates,constitutes or gives rise to any legal or contractual rights by members against SCH.8.Data Priv17、acy.Under the data protection legislation of various countries,we are required to particularly draw your attention to the fact that by applying for membership or by continuing to exercise the privileges of membership and in order to make it possible for IHG to perform its obligations under the Progr18、am,you accept and explicitly authorize that your personal information which is supplied by you in the enrollment form or during the course of your Program membership(i)shall be processed by SCH,in its capacity of data controller,by its subsidiaries,affiliates or franchisees,including IHG hotels in n19、early 100 countries,and by the Priority Club and InterContinental Ambassador Service Centers and(ii)may be transferred worldwide to any third parties with which IHG is affiliated within the scope of the Program(Frequency Alliances)or to third parties to process your personal data on our behalf or wh20、ere required by applicable law or in the event of a company reorganization,merger or acquisition,for use of such information for its(their)administration of membership records,guest service,advertising,marketing and communication purposes.They or we may contact you for marketing purposes by mail,fax21、,telephone or email.Also,as an additional value-added benefit,we are offering you the opportunity to receive information on goods or services that may be of interest or value to you by providing various companies a mailing list of Priority Club members.This is an opt-in benefit for members who are r22、esidents of Europe,Middle East,Africa,Australia,Canada,or other countries that require an opt-in process.You will need to check the relevant box on the offline enrollment form or contact your Priority Club or InterContinental Ambassador Service Center to get this benefit.Members residing in all othe23、r areas of the world,including the U.S.A.may automatically get this benefit.If you wish to be excluded from such affiliated third party contacts and/or such mailing lists,you will need to contact the Service Center in your region and ask to be removed.9.Right of Access to Data.You have a right of ac24、cess to your data by sending a written request to your regional Priority Club or InterContinental Ambassador Service Center.You are responsible for restricting access to and maintaining the confidentiality of your membership account and PIN and you agree to accept responsibility for the activities o25、f anyone using your PIN.10.Special Services.You may be entitled to special services and benefits at IHG hotels.Benefits and services may change from time to time and may vary by hotel,country and geographical region.Club-level members receive free enrollment into the Priority Club Rewards program an26、d may receive hotel benefits which vary by hotel and region.They include but are not limited to the following:complimentary weekday newspaper and extended check-out until 2 PM EST(based upon request and availability).11.Points for Stays.You may earn Points for Stays beginning with the date of your e27、nrollment in the Program.Points will not be earned for Stays made prior to the date of your enrollment as shown in Priority Club records.A Stay is defined as one night or consecutive nights at the same hotel,regardless of frequency of check-in/check-out.A Stay is qualified when paying Qualifying Roo28、m Rates,which include most business and leisure rates.Beginning January 1,2008,if you enroll in Priority Club Rewards at the time of your initial stay in any IHG branded hotel excluding ANA partner hotel worldwide,you will be awarded 1,000 points for that qualified enrolling stay.For subsequent stay29、s,and for all stays if you enroll by some other means prior to your initial stay,you will receive the following:at InterContinental Hotels&Resorts worldwide,you will receive 2,000 points per Qualifying Stay or the applicable airline miles,which may vary by participating airline;at all Crowne Plaza H30、otels&Resorts,Hotel Indigo,Holiday Inn,and Holiday Inn Express hotel brands,you will receive ten(10)points for each USD dollar or local currency equivalent paid toward Eligible Charges on your individual hotel room bill,when you pay Qualifying Room Rates,or the applicable airline miles;at all Staybr31、idge Suites and Candlewood Suites hotel brands you will receive five(5)points for each USD dollar or local currency equivalent paid toward Eligible Charges on your individual hotel room bill,when you pay Qualifying Room Rates,or the applicable airline miles;at ANA/Partner Hotels in Japan,points earn32、ed vary by hotel.You may earn 2,000 Priority Club points,1,300 Priority Club points or 600 Priority Club points or the applicable airline miles.For complete details visit Charges Worldwide include the following Qualifying Room Rates paid for hotel room nights:including the hotels Advanced Purchase R33、ate,Best Flexible Rate,worldwide sales negotiated rate,national/regional/local government rate and specified leisure rates as confirmed by IHGs HOLIDEX Plus reservation systems.Points will be awarded for Qualifying Room Rates booked through IHG central reservation offices,IHG web sites,travel agents34、 or directly at the hotel.In addition,in North,South and Central America and the Caribbean,points may be collected on locally negotiated rates if these rates are discounted less than 30%.At Asia Pacific hotels,Qualifying Room Rates also include all locally negotiated rates.Eligible Charges Worldwide35、 also include food and beverage,telephone,laundry,and in-room movies charged to the members room.Hotels may choose to award points for other charges at their discretion.At U.S.and Canadian hotels(except InterContinental),you can collect points or miles on all Eligible Charges for multiple hotel room36、s(less than 10)provided those rooms are used in conjunction with the members stay at the same hotel,and that their Priority Club Rewards member number is recorded on each reservation,or the charges from those multiple room reservations are referred to on the hotel room bill associated with the membe37、rs reservation.12.Limits on Points for Stays.Points are not issued for stays at the following reduced room rates(Non-Qualifying Room Rates;Non-Qualifying Stay):net wholesale individual and group rate,certain package rates,employee discount rate,friends and family rate,crew rate,special discounted co38、ntract rates,seasonal worker/crew rate,50%travel club discount rate,travel industry discount rate,distressed passenger rate,Priority Club Reward Nights/Airline Hotel Reward rate,most rates booked through most third party web sites,complimentary hotel stays and any other rates not defined as a Qualif39、ying Room Rate.Except as expressly set out otherwise in these Terms and Conditions,Priority Club points are not awarded for fractions of a U.S.dollar spent,or for dollars spent on tax,VAT,GST,service charges,gratuities or hotel incidentals.Charges not billed to your room,gift shop purchases,and meet40、ing charges,other than Priority Club Meeting Rewards,will not be eligible for points.You must have stayed in the room and paid for it in full to receive Priority Club points.Only one room will be credited per member per night;however,at U.S.and Canadian hotels(except InterContinental),you can collec41、t points or miles on all Eligible Charges for multiple hotel rooms(less than 10),provided those rooms are used in conjunction with your stay at the same hotel,and your Priority Club Rewards member number is recorded on each reservation,or the charges from those multiple room reservations are referre42、d to on the hotel room bill associated with your reservation.Only the member whose name is on the reservation record will be awarded points and will be awarded Qualifying Night credit toward achieving Elite-level status or other promotional goals.Only one Qualifying Night credit,per member,per night43、 will be awarded regardless of the number of reservations booked and paid for by the member.Points and/or Qualifying Night credit are not awarded for no shows even if the room is paid for in full.Priority Club points or miles will not be issued if your room is paid for by a trade group,association o44、r company as part of a convention or group business meeting(10 rooms or more).If you stay at an IHG hotel under the terms of a contract or group commitment,you will not be eligible to receive points.13.Points have no value.Priority Club points are not redeemable for cash or any other form of credit 45、and have no value until presented for redemption in accordance with the terms and conditions of this Program.Points have no fixed or ascertainable cash value.Members have no ownership interest in accrued points and accrued points do not constitute property of the members.Use of the word earn in mark46、eting materials in relation to Priority Club points shall mean collect and shall not infer that the points have any value until they are presented for redemption.Points may not be purchased or sold and are not transferable except as otherwise stated herein.14.Employer Restrictions.Some employers,by 47、policy,may prohibit or restrict employee participation in the Priority Club program.IHG assumes no responsibility or liability for compliance with these policies.15.Points Adjustment.The points listed in your Priority Club account are subject to change to reflect actual stay information,any adjustme48、nts and Program changes.If you believe your account activity statement is inaccurate,contact your regional Priority Club or InterContinental Ambassador Service Center.Point adjustments will not be made more than 60 days after the statement date.Please keep all of your hotel room receipts for your re49、cords,as they will be required for point adjustment requests.16.Communications Not Received.SCH is not liable for loss of misdirected correspondence,requests,freight,or Reward Certificates that may be incomplete,illegal,delayed,lost or stolen.17.No Guarantees on Merchandise.SCH,its parent,subsidiari50、es,affiliates,franchisees,and agents make no guarantees,warranties or representations of any kind,expressed or implied,with respect to items of merchandise or products or services of Frequency Alliance partners,and shall not be liable for any loss,expense(including without limitation,any legal fees)51、,accident or inconvenience that may arise in connection with the use of such items or as a result of any defect or failure of such items.Any implied warranties of merchantability or fitness for a particular purpose are specifically disclaimed.18.Restricted by Law.This Program or participation therei52、n is not valid and/or the awarding of Priority Club points or Frequency Alliance miles/credits and/or the granting of rewards is void where prohibited or restricted by law in the country of the members domicile.19.Program Violations.Program violations,suspected fraud or abuse in relation to point or53、 mileage credit or reward usage is subject to appropriate administrative and/or legal action by appropriate governmental authorities and by SCH,including,without limitation,freezing your account the forfeiture of all point transfers,rewards,vouchers,or merchandise issued pursuant to point redemption54、s and any accrued points or miles in your account,as well as cancellation of the account and your future participation in the Program.20.Point Purchases.You may purchase additional points necessary to redeem a reward to a maximum of 40,000 points in any rolling 12-month period.Points must be purchas55、ed in minimum increments of 1,000 points,and can only be paid for by an accepted credit card.Follow the instructions at or call your regional Priority Club Service Center for assistance.No cancellations or refunds are permitted.21.Point Transfers.Priority Club Rewards points may be transferred betwe56、en any two specifically designated member accounts.A member may authorize the transfer of the necessary number of Priority Club Rewards points into another members account.The cost to the member authorizing the transfer will be$5 USD per 1,000 points transferred,and can only be paid for by an accept57、ed credit card.Follow the instructions at or call your regional Priority Club Service Center for assistance.An Authorization to Transfer Points form must be completed and submitted in order to transfer the required number of points.Once the authorization for transfer is received and processed,the tr58、ansferor relinquishes all rights to the transferred points.No cancellations or refunds are permitted.Other than as stated above,no transfer of points may occur.22.Other Point Awards.Priority Club points may be distributed as rewards,recognition,or incentives by IHG hotels to guests and hotel employe59、es,and also by other companies with whom SCH has agreements to their employees and customers.23.Maintaining Account Information.You can view your Priority Club Rewards account details and activity,and update your personal information and communication preferences at .You will need to provide your Me60、mbership Number or email address and PIN to access this information online.You agree to provide accurate information to the program and to promptly communicate any changes to your contact information via the Priority Club website or by contacting your nearest Priority Club Service Center.24.Program 61、Interpretation.Interpretations of Program Terms&Conditions shall be at the sole discretion of SCH.SCH reserves the right to add,modify,delete or otherwise change these Terms and Conditions or any rules related to the Program at its sole discretion,with or without notice and subject to local laws and62、 regulations.REWARD NIGHTS 1.Advance reservations are required.2.Each reward is valid only for a double or king room for one night and tax.Reward Night reservations may be booked for multiple hotel rooms(less than 10)on the same stay date at the same property provided the Priority Club Rewards membe63、r number is recorded on each reservation and the required points are redeemed for each room.Rooms are limited,subject to prior sale and availability of allocated resources and may be unavailable during high demand periods.3.Reward Night rooms do not include food and beverages,gratuities or incidenta64、ls.These charges are to be paid directly to the hotel prior to check-out.Transportation costs to and from the hotel are not included.4.Specified hotel brand category point requirements are valid for InterContinental Hotels Group hotels worldwide.5.Reward nights at all-inclusive resorts cover all-inc65、lusive benefits and require a 10,000-point supplement per night.All-inclusive plans are based on double occupancy.Extra person charges apply beyond double occupancy.6.Priority Club reserves the right to restrict,suspend,modify or substitute the Reward Nights program at any time without notice.7.Part66、icipating hotels may be added or deleted from any brand or destination category while this offer lasts.The rewards are void where prohibited by law.8.Priority Club points or airline miles are not awarded for the room rate equivalent on Reward Night stays;however,points are awarded for all other elig67、ible charges to the members room except at InterContinental Hotels and Resorts.Reward Night stays are defined as those in which a member redeems points for a Reward Night.9.Reward Night reservations are not travel agent commissionable.10.Point values for any hotel or destination may change at any ti68、me.Points have no value until presented for redemption by the member.11.Priority Club members who cancel their Reward Night reservation will have their points used for that reservation re-deposited into the members Priority Club account,and may be subjected to a processing fee.Priority Club members 69、who do not cancel their Reward Night reservation by the cancellation deadline and do not use their reservation(no-show)are still subject to a no-show charge for the first night of the reservation,plus tax,per room,billed to the credit card used to guarantee the reservation upon booking.The points re70、deemed for the no-showed Reward Night reservation will be re-deposited into the members Priority Club account.12.Priority Club members may redeem points for Reward Nights by calling the Priority Club Service Center in their region or by reserving the Reward Nights online at .Members must be logged i71、n to redeem points online for a Reward Night.Reward Night reservations require a credit card to guarantee the reservation.Reward Night reservations can be cancelled online but cannot be modified.13.Priority Club PointBreaks are a feature of Reward Nights.Point Breaks are Reward Nights priced at 5,0072、0 points at selected hotels for a limited period of time,instead of the standard redemption rate.Priority Club PointBreaks Reward Nights are based on availability and PointBreaks locations may be added or deleted at any time.14.Priority Club Rewards Points&Cash is an option for obtaining a Reward Ni73、ght.You may choose to redeem Priority Club points for a Reward Night in three ways:using your existing points for all required points for the desired Reward Night;using your existing points and 5,000 points purchased for US$30 to total the required points;or using your existing points and 10,000 poi74、nts purchased for US$60 to total the required points.Points&Cash Reward Nights may only be redeemed online at .Point purchase amounts are subject to change by PCR.You must use a valid credit card for points purchase.Upon completion of the points purchase,you agree that the total dollar amount will b75、e immediately charged to the credit card you specified.The cost for the points purchased is non-refundable.If the Reward Night is cancelled in accordance with these Terms&Conditions and with each hotels cancellation policy,the purchased Priority Club points will be re-deposited into your Priority Cl76、ub Rewards account.Cash components of this award that are paid in currencies other than U.S.dollars will be adjusted by Priority Club Rewards,as needed,to reflect the USD equivalent of the non-USD payment at that time.All other Reward Night terms and conditions apply.PRIORITY CLUB REWARDS GOLD,PLATI77、NUM(ELITE)MEMBERSHIPS 1.Priority Club Rewards Gold membership will be awarded to you if you have a minimum of 15 nights at Qualifying Rates or if you earn at least 20,000 points during a calendar year.Priority Club Rewards Platinum membership will be awarded to you if you have a minimum of 50 nights78、 at Qualifying Rates or if you earn at least 60,000 points during a calendar year.Once you have earned Elite membership status in any calendar year,you will maintain such status through the end of the following calendar year.Members may also purchase a Gold membership for a fee of$50 USD which can o79、nly be paid for by an accepted credit card.Gold memberships that are purchased are only valid for the duration of the calendar year in which they are purchased.Follow the instructions at or contact your nearest Priority Club Service Center for assistance.No cancellations or refunds are permitted.2.Y80、ou must re-qualify each calendar year for the next years Elite membership status.3.Priority Club Rewards Gold members will receive a 10%bonus on all base points earned during the period in which they are Priority Club Rewards Gold members.Priority Club Rewards Platinum members will receive a 50%bonu81、s on all base points earned during the period in which they are Priority Club Rewards Platinum members.Future bonus/benefits for Gold and Platinum members may vary.Gold and Platinum level bonus points are credited only to members who choose to collect Priority Club points.Bonus points for Gold and P82、latinum members apply only on the base points collected by a member and not on any additional points received due to a special offer or promotion.4.Hotel Room Upgrades for Platinum Members.Platinum level members will be offered a complimentary upgrade,as determined by the hotel,which might include r83、ooms on higher floors,corner rooms,newly renovated rooms,or rooms with preferred views.The upgrade will be offered at time of check-in,based on availability,and will only apply to the members personal guest room.The hotel is not required to upgrade members to suites or specialty rooms.Upgrade benefi84、t will not apply to rooms booked as a Reward Night reservation.5.Guaranteed Room Availability for Platinum Members.When contacting the Priority Club Service Center directly and guaranteeing the reservation with a valid credit card,each Platinum level member will be guaranteed one room for personal u85、se,for reservations made at least 72 hours prior to the date of arrival,except during special events that result in extraordinary room demand,as determined solely by the hotel.The member will not be charged more than the prevailing rate for the accommodation requested,and the member is not entitled 86、to a rate less than the prevailing rate.Once made,Platinum Guarantees may not be dishonored for any reason.If the member does not arrive and has not obtained a cancellation number prior to 6 p.m.(4 p.m.in Europe),the credit card may be billed for one nights room and tax.Platinum Guarantees do not ap87、ply to Reward Nights.A minimum stay duration requirement may apply at select Holiday Inn Club Vacations locations.INTERCONTINENTAL AMBASSADOR STATUS 1.As a Priority Club Rewards member,you may also purchase InterContinental Ambassador status.Purchase of InterContinental Ambassador status entitles yo88、u to higher levels of recognition and to all published benefits of InterContinental Ambassador status valid only at InterContinental Hotels&Resorts properties worldwide.Standard Priority Club Rewards benefits apply when you stay at other hotels within the IHG family of brands-Crowne Plaza,Hotel Indi89、go,Holiday Inn,Holiday Inn Express,Express by Holiday Inn,Staybridge Suites and Candlewood Suites.2.If you have InterContinental Ambassador status,you are subject to all Priority Club Rewards Membership Terms and Conditions.Ambassador and Royal Ambassador status and Royal Ambassador referral certifi90、cate may not be transferred,bartered,or sold.Ambassador and Royal Ambassador benefits apply only to the members personal room.3.Only Priority Club Rewards members may purchase InterContinental Ambassador status.Upon purchase of InterContinental Ambassador status,Priority Club Rewards members who hav91、e not achieved Gold Elite status will be automatically upgraded to the Gold Elite membership level.A non-Priority Club Rewards member who purchases InterContinental Ambassador status will automatically be enrolled in Priority Club Rewards at the Gold Elite membership level.4.Priority Club Rewards me92、mbership and InterContinental Ambassador benefits are not transferable.5.Priority Club Rewards members with InterContinental Ambassador status will be invited to renew every year.In order to continue receiving InterContinental Ambassador benefits,Priority Club Rewards members must pay an InterContin93、ental Ambassador renewal fee every year prior to membership expiration.6.The accrual of room nights towards Royal Ambassador status is not applicable in conjunction with airline and/or travel industry discounts or to long-stay residents at their long-stay hotel,defined as a continuous stay of 90 day94、s or more.7.InterContinental Ambassador benefits are not available to airline crew members for crew stays.8.Complimentary Weekend Night Certificate.Each Certificate is valid for 12 months from the date of issue and is redeemable in conjunction with a minimum two-night paid weekend stay when booking 95、the Ambassador Weekend rate AMB Certificate at any InterContinental Hotels&Resorts property(not valid at any other IHG hotel brands).The Certificate is valid for one complimentary room night on the second night of a paid Ambassador Weekend rate AMB Certificate booking and may only be booked on or by96、 contacting the Ambassador Service Centre at .The Certificate is not valid on any other rates or for suite bookings.Advance reservations required.Rooms on the Ambassador Weekend rate AMB Certificate are subject to availability.The original Certificate must be presented at time of check-in to the hot97、el or the hotel may decline the booking.One Certificate may be used per stay.Weekend is determined as follows:Friday,Saturday and Sunday,except in the Middle East where hotels may define the weekend as Thursday,Friday and Saturday.Certificates are valid only for the member who has InterContinental A98、mbassador status,and are not transferable.Sale or barter of the Certificate will render it void.The Certificate is valid for room and tax only.Reward Nights do not apply in conjunction with the Certificate.Certificate cannot be used in conjunction with any other promotion or free night offer.9.Inter99、Continental Ambassador Benefits.Upgrades to a Superior room will be assigned at check-in.A room one category higher than purchased will be assigned to InterContinental Ambassadors.Late Check-out Courtesy:InterContinental Ambassadors will be entitled to a late check out time of 4:00 pm.Airport Chauff100、eur Service is available with advance reservations and at published fares.When staying on Reward Nights,all Ambassador and Royal Ambassador privileges apply with the exception of upgrades,free Pay TV film per stay,24 hour guaranteed room availability,8:00am early check-in and complimentary mini bar 101、beverages.Ambassadors are charged Single Rate for Double Room Occupancy.10.Royal Ambassador Status.Royal Ambassador status is the highest level of status and entitles Priority Club Rewards members to additional benefits at InterContinental Hotels and Resorts.Royal Ambassador status is granted to Pri102、ority Club Rewards members by invitation and at Priority Club Rewards sole discretion.Priority Club Rewards reserves the right to limit the number of members with Royal Ambassador status.Guaranteed room availability for one room occupied by the Royal Ambassador with 24-hour advance reservation.Reser103、vations must be made before 12:00 midday(local hotel time)24 hours prior to intended arrival for room availability to be guaranteed.Only in exceptional circumstances where the hotel has been completely reserved by the Government and with explicit Priority Club Rewards approval,may a reservation be d104、eclined.Early check-in(8:00 am)shall be available to all Royal Ambassadors.Upgrade to an executive room,Club InterContinental room or a suite for Royal Ambassadors at check-in.In circumstances where an executive room,Club InterContinental room or a suite is not available at 8:00 am,the Royal Ambassa105、dor will be checked into an available room until the executive room,Club InterContinental room or the suite is available later on the day of arrival.Royal Ambassadors are also charged Single Rate for Double Room Occupancy.Use of all in-hotel health club facilities(where available)shall be compliment106、ary for Royal Ambassadors.Services such as manicures and massage incur charges.Complimentary beverages from the mini bar in the Royal Ambassadors personal room only,and for in-room consumption by member only(benefit excludes non beverage items).Void where prohibited by law.11.Priority Club Rewards m107、embership and InterContinental Ambassador and Royal Ambassador benefits are provided where available,at the sole discretion of IHG,and shall be considered void where prohibited by law.12.SCH reserves the right to restrict,suspend or cancel the InterContinental Ambassador and Royal Ambassador benefit108、s and discontinue the Priority Club Rewards membership of any member who acts in a manner inconsistent with applicable laws,rules,regulations,or these Terms and Conditions,in SCHs sole discretion.13.SCH may amend the InterContinental Ambassador and Royal Ambassador benefits and these Terms and Condi109、tions at any time.14.Ambassador Accelerator:InterContinental Ambassador members can earn 20,000 bonus Priority Club points for every 15 qualifying nights at an InterContinental Hotels&Resorts property.Must be an Ambassador member and register member number in advance.No retroactive points will be is110、sued for stays prior to registration.Miles earners will be awarded points.IHG ARMY HOTELS:All Priority Club Rewards Membership Terms and Conditions under the General Terms and Conditions apply to the IHG Army Hotels except:All Priority Club Rewards members earn 3 Points/$1 USD regardless of earning 111、preference when staying at an IHG Army Hotel.Points only will be offered,no airline miles.IHG Army Hotels do not participate in the Reward Night Program,Meeting Rewards,PCR Bonus Point Package Program,Point Voucher Program or Hotel Goodwill Program.IHG Army hotels do not issue complimentary weekday 112、newspaper.PRIORITY CLUB MEETING REWARDS 1.The Priority Club Meeting Rewards program is available at hotels in the IHG Family of Brands excluding properties in Europe,the Middle East and Africa.Membership in the Priority Club Meeting Rewards program,the awarding of points,the redemption of awards and113、 participation in Priority Club Meeting Rewards program are void when prohibited by law and subject to any applicable government regulations.Priority Club Rewards Membership Terms and Conditions apply.2.Meeting Planner.Meeting Planner must be a member of,or enroll in,Priority Club Rewards and be des114、ignated as a Meeting Planner by Priority Club Rewards to participate in the Priority Club Meeting Rewards program.3.Earning Points with Priority Club Meeting Rewards.Meeting planners can earn Priority Club Rewards points for planning Qualified Meetings at hotels in the IHG Family of Brands excluding115、 properties in Europe,the Middle East and Africa.,unless prohibited by their employer,by becoming a member of the Priority Club Meeting Rewards program,subject to the Priority Club Meeting Rewards programs full Terms and Conditions,which may be obtained at or by contacting a Priority Club Rewards Se116、rvice Center.Meeting Planners must indicate that they wish to participate in Priority Club Meeting Rewards program prior to signing the Sales or Catering/Banqueting Contract and must provide their Priority Club Meeting Rewards membership number,which may be obtained by enrolling at or by contacting 117、a Priority Club Rewards Service Center.Priority Club points will not be retroactively credited for previously booked and/or held meetings or catering/banqueting events.4.Qualified Meeting.The Priority Club Meeting Rewards program is available at InterContinental and Crowne Plaza hotels only in conju118、nction with meetings of ten or more paid guest rooms for at least one night of the event and must include qualified catered/banqueting events directly associated with a meeting,booked and held within the U.S.,Canada,Mexico,Latin America,Caribbean and Asia Pacific.The Priority Club Meeting Rewards pr119、ogram is available at Candlewood Suites and Staybridge Suites hotels only in conjunction with meetings of ten or more paid guest rooms for at least 5 consecutive nights,booked and held within the U.S.,Canada,Mexico or Caribbean.The Priority Club Meeting Rewards program is available at Holiday Inn,Ho120、liday Inn Express and Hotel Indigo hotels only in conjunction with meetings of ten or more paid guest rooms for at least one night of the event,booked and held within the U.S.,Canada,Mexico,Latin America or Caribbean.In Asia Pacific,the Priority Club Meeting Rewards program is available at InterCont121、inental Hotels and Resorts,Crowne Plaza Hotels and Resorts,and Holiday Inn Hotels and Resorts only in conjunction with meetings of ten or more paid guest rooms for at least one night of the event and must include a minimum of USD$1000 qualified catered/banqueting charges directly associated with a m122、eeting.All negotiated group room rates associated with a Priority Club Meeting Rewards meeting are considered a qualified rate under the Priority Club Rewards program.5.Earning Schedule.Planner will earn three(3)Priority Club points for every$1USD spent on negotiated group guest room rates for Quali123、fied Meetings and other Qualified Meeting Charges,exclusive of Excluded Meeting Charges.6.Qualified Meeting Charges attendee guest room rates,meeting food and beverages and meeting room rental.7.Excluded Meeting Charges any associated taxes,gratuities,service fees,any outside vendor/supplier charges124、,and any attendee incidentals or other expenses.8.Priority Club points will be credited to the Meeting Planners member account 68 weeks after the qualifying meeting has been held and paid for in accordance with the sales and catering contract with the hotel.Planner does not need to attend the meetin125、g or catered/banqueting event to take advantage of the Priority Club Meeting Rewards program.However,to be eligible to claim Priority Club points in conjunction with the meeting,a Meeting Planner must be employed,or contracted,by the sponsoring company or organization at the time that the meeting is126、 actually held.9.Planner may earn up to 60,000 Priority Club points for each Qualified Meeting,including applicable meeting catering/banqueting expenses at hotels in the IHG Family of Brands excluding properties in Europe,the Middle East and Africa.Two or more meetings held by the same organization 127、over the same date(s)or consecutive dates at the same hotel will be considered one meeting or catering/banqueting event.10.Priority Club points for a single meeting/event may be divided between up to two Priority Club Meeting Planners.The earning of Priority Club Rewards points for individual travel128、 in conjunction with the Priority Club Meeting Rewards program is subject to the Membership Terms and Conditions of the Priority Club Rewards program.Meeting attendees will not earn Priority Club Rewards program points during their group stay if their individual room bill is paid through a Master Ac129、count.11.Priority Club Meeting Credits(Redemption Item).Priority Club Meeting Credits are available in the form of a Prepaid Card as a redemption item exclusively for Meeting Planners,unless prohibited by their employers.Priority Club Meeting Credits are valid for payment at any hotels in the IHG Fa130、mily of Brands hotel worldwide.Priority Club Meeting Credits can not be redeemed for cash.Prepaid Card terms and conditions apply.Available in select countries.12.Priority Club Meeting Rewards Elite Status.Priority Club Meeting Rewards Gold membership will be awarded after your first qualified meeti131、ng is posted to your account during a calendar year,or if you earn at least 20,000 points during a calendar year or if you have a minimum of 15 nights at Qualifying Rates during a calendar year.A Qualifying Rate includes the following:non-discounted rate,standard corporate rate,worldwide sales negot132、iated rate,national/regional/local government rate and specified leisure rates as confirmed by IHGs HOLIDEX Plus reservation systems.Priority Club Meeting Rewards Platinum membership will be awarded after your second qualified meeting is posted to your account or if you earn at least 60,000 points d133、uring a calendar year or have a minimum of 50 nights at Qualifying Rates.Once you have earned Elite membership status in any calendar year,you will maintain such status through the end of the following calendar year.You must re-qualify each calendar year for the next years Elite membership status.13134、.Gold and Platinum Elite point bonuses will not be earned in conjunction with Priority Club points earned for Priority Club Meeting Rewards.The following benefits are available for personal travel only and do not apply to Meeting bookings:BONUS POINTS:Priority Club Rewards Gold members will receive 135、a 10%bonus on all base points earned during the period in which they are Priority Club Rewards Gold members.Priority Club Rewards Platinum members will receive a 50%bonus on all base points earned during the period in which they are Priority Club Rewards Platinum members.Future bonus/benefits for Go136、ld and Platinum members may vary.Gold and Platinum level bonus points are credited only to members who choose to collect Priority Club points.Bonus points for Gold and Platinum members apply only on the base points collected by a member and not on any additional points received due to a special offe137、r or promotion.HOTEL ROOM UPGRADES FOR PLATINUM MEMBERS:Platinum level members will be offered a complimentary upgrade,as determined by the hotel,which might include rooms on higher floors,corner rooms,newly renovated rooms,or rooms with preferred views.The upgrade will be offered at time of check-i138、n,based on availability,and will only apply to the members personal guest room.The hotel is not required to upgrade members to suites or specialty rooms.Upgrade benefit will not apply to rooms booked as a Reward Night reservation.GUARANTEED ROOM AVAILABILITY FOR PLATINUM MEMBERS:When contacting the 139、Priority Club Service Center directly and guaranteeing the reservation with a valid credit card,each Platinum level member will be guaranteed one room for personal use,for reservations made at least 72 hours prior to the date of arrival,except during special events that result in extraordinary room 140、demand,as determined solely by the hotel.The member will not be charged more than the prevailing rate for the accommodation requested,and the member is not entitled to a rate less than the prevailing rate.Once made,Platinum Guarantees may not be dishonored for any reason.If the member does not arriv141、e and has not obtained a cancellation number prior to 6 p.m.(4 p.m.in Europe),the credit card may be billed for one nights room and tax.Platinum Guarantees do not apply to Reward Nights.A minimum stay duration requirement may apply at select Holiday Inn Club Vacations locations.14.IHG reserves the r142、ight to alter or withdraw this Program at any time.By participating,Meeting Planners agree to release,discharge and hold harmless IHG,its advertising and promotion agencies,their respective parent companies,affiliates,subsidiaries,and their directors,officers,agents and employees from all claims or 143、damages arising out of any use or misuse of this Program by Meeting Planners.FREQUENCY ALLIANCES 1.At participating hotels within the IHG family,you can choose to collect Priority Club points or Frequency Alliance miles/credits,which may vary by participating Frequency Alliance.You may not collect b144、oth Priority Club points and Frequency Alliance miles/credits for the same stay,except during special promotions or offers.You can choose or change to only one Frequency Alliance at a time.To change selection,visit or call the Priority Club Service Center in your region.Earnings resulting in fractio145、nal Frequency Alliance miles/credits will be rounded down.Except as expressly set out otherwise in these Terms and Conditions,Frequency Alliance miles/credits are not awarded for fractions of a U.S.dollar spent,or for U.S.dollars spent on tax,VAT,GST,service charge,food and beverage,telephone,laundr146、y,in-room movies,gratuities or hotel incidentals.If you elect automatic issuance for Qualifying Stays,Frequency Alliance miles/credits are collected as outlined at .2.All stay activity within 56 hours prior to a member request will be posted to the account of the last Frequency Alliance requested.Th147、e terms and conditions of the specified Frequency Alliance program govern.SCH,its parent,subsidiaries,affiliates,franchisees and agents do not assume the liability for Frequency Alliance miles/credits or the terms and conditions of any other Frequency Alliance program.3.Frequency Alliance miles/cred148、its are not redeemable for cash or any other form of credit and have no value until presented for redemption in accordance with the terms and conditions of the relevant Frequency Alliance program.4.Priority Club members choosing to collect Frequency Alliance miles/credits will be awarded the appropr149、iate reward associated with each Frequency Alliance for hotel stays booked and paid at Qualifying Room Rates only.See for specific amounts or call your regional Priority Club Service Center.5.SCH,from time to time,may include reward options from suppliers who operate their own frequency program(Freq150、uency Alliance)to Priority Club members through membership communications.Frequency Alliances supplying offers to Priority Club members,from time to time,are independent contractors.Nothing in any other materials related to the Program is intended or shall be construed as establishing any agency,par151、tnership or joint venture relationship between SCH and Frequency Alliances,including without limitation the use of the word partner.SCH,its parent,subsidiaries,affiliates,franchisees and agents are not responsible or liable for the conduct of Frequency Alliances and/or their programs or services,inc152、luding,without limitation any changes or discontinuances of service by Frequency Alliances or other independent businesses that may affect the Program rewards,the collection of Priority Club points,or the delivery of products or services offered by them.6.SCH,its parent,subsidiaries,affiliates,franc153、hisees and agents make no guarantees,warranties or representations and assume no liability for the terms and conditions or the conduct of a Frequency Alliance or other vendors frequency program and shall not be liable for any loss,expense(including without limitation attorneys or other legal fees),a154、ccident or inconvenience that may arise as a result of your participation in a Frequency Alliance program.7.SCH is solely responsible for the provision of rewards within the Priority Club Rewards Program.8.Converting Points to Miles.You may convert your Priority Club points to miles/credit with part155、icipating frequent flyer programs only in block increments for specified Frequency Alliances as listed at .Consult your Frequency Alliance program to determine Frequency miles/credits needed to obtain the airline reward of your choice.The posting time of frequent flyer miles varies by airline and ca156、n take up to 6 weeks to post to your frequent flyer account.For Priority Club points that are converted to Frequency Alliance miles/credits in a Frequency Alliance program,the Priority Club Rewards Program will be responsible only for arranging for the airline or other vendor to post the appropriate157、 credit to your account.Following such posting,all risk of loss,bankruptcy,theft or dishonor will be borne by you,and there shall be no refund or conversion of Priority Club points into any other reward option.Once points are converted to Frequency Alliance miles/credits,they cannot be converted bac158、k to points or shifted to another Frequency Alliance program.A statement of that account will be issued by the specified Frequency Alliance program.Program participation will be governed by the terms and conditions of the specified Frequency Alliance program.9.Frequency/partner credits may be issued159、 in currencies other than miles.See for details on partner earning structure.PRIORITY CLUB POINT-COLLECTING PARTNERS 1.Point-Collecting Partners are independent contractors.Nothing in any other materials related to the Program is intended or shall be construed as establishing any agency,partnership,160、or joint venture relationship between SCH and Point-Collecting Partners,including without limitation the use of the word partner.SCH,its parent,subsidiaries,affiliates,franchisees and agents are not responsible or liable for the conduct of Point-Collecting Partners and/or their programs or services,161、including without limitation any changes or discontinuances of their services,the collection of Priority Club points,or the delivery of products or services offered by them.2.For Terms and Conditions of alliances with individual partners and special limited time offers,visit select your region and t162、he point-collecting partner of interest for further information.REWARDS(Regional Variations Apply)1.All merchandise rewards are manufactured by independent suppliers,who may or may not issue standard warranties for their merchandise.For Americas,some gas-powered merchandise items cannot be shipped t163、o California.Merchandise offers vary by region and country of residence.2.All rewards are subject to limited availability,and to the terms and conditions and restrictions imposed by merchandise,travel or other suppliers.The number of points required for specific rewards are subject to change at any 164、time.SCH reserves the right to delete,add,modify or substitute rewards or award selections(of equal or greater value)in this Program at any time.3.SCH,its parent company,subsidiaries,affilates,franchisees and agents make no guarantees,warranties or representations of any kind,expressed or implied,wi165、th respect to items or merchandise or products or services of Frequency Alliance Partners,and shall not be liable for any loss,expense(including,without limitation,attorneys fees),accident or inconvenience that may arise in connection with the use of such items or as a result of any defect or failur166、e of such items.Any implied warranties of merchantiblity or fitness for a particular purpose are specifically disclaimed.4.All reward certificates must be redeemed in accordance with the procedures specified on the certificate,reward information sheet or other procedures specified by Priority Club R167、ewards.Reward certificates are only valid for the individual mentioned on the reward certificate and are not transferable.Reward certificates may not be exchanged,refunded,transferred or redeemed for cash or any other form of credit,and may not be used with any other discount,special offer or promot168、ion(rate or coupon).Identification may be required for certificate redemption.Unused portions of partially redeemed certificates shall be considered void and fully redeemed.Change will not be given for partially used certificates.Certificates must be used by the stated expiration date,or they will h169、ave no value and cannot be presented for redemption.Altered reward certificates and any certificates that are brokered or sold are void.5.Points cannot be applied toward redemption of rewards in any other frequency program except as offered by SCH through the Priority Club Program 6.Tax Liability:Pr170、iority Club points,rewards,and airline miles received through participation may be subject to tax liability,including,without limitation,foreign,federal,state and local taxes,surcharges,security charges and departure taxes.Any tax liability,including disclosure,connected with the receipt and/or use 171、of rewards is the responsibility of the member 7.Gift Certificate Rewards.Some reward certificates,gift cards,and gift vouchers(Certificates)are fulfilled by Hallmark Insights or their fulfillment partners.Certificates are valid only at retail locations and have no cash value.Certificates cannot be 172、returned or exchanged.Expired,lost or stolen Certificates cannot be reissued.Certificate selections are subject to change without notice.Certificates cannot be applied as payment toward credit card purchases and are subject to the terms and conditions established by the merchant.Certificates are val173、id only in the countries allowed by issuing merchant and are void where prohibited.All Certificates are void where prohibited or restricted by law,and offers may be subject to government approval.Unused Certificates cannot be returned for credit after the expiration date printed on the Certificate.I174、n addition,Certificates will not be replaced in the event of loss,theft or destruction.Priority Club Rewards is not responsible for Certificates delayed in shipment or mail.Please allow up to 3 weeks for delivery.8.DVD and CD Rewards(available in the U.S.A.only).Return Policy.All returns due to inco175、rrectly filled orders,or defective or damaged products should contact the Priority Club Rewards Service Center within 48 hours of receipt for return instructions.Priority Club Rewards Service Center may be reached at 1-888-211-9874.All other returns will only be accepted within thirty(30)Business Da176、ys of receipt.All Product returns(except for returns of incorrect filled orders,defective products or damaged products)must be unopened with the original packaging intact(including manufacturers shrinkwrap)and otherwise in mint condition.No credit will be issued for any returned Product(except for r177、eturns of incorrect filled orders,defective products or damaged products)not in mint condition with the original packaging intact.Members must provide PCR with the following:(A)members account number,(B)title of the Product,(C)redemption order number,and(D)reason for return.Member will ship,at membe178、rs expense,the product to designated return address on packing slip.A paid postage envelope will be provided for returns that were incorrectly filled,defective or damaged.9.In-Hotel Rewards(available at IHG Hotels in Europe,Middle East,Africa and Asia-Pacific regions only).In-hotel reward certificat179、es must be ordered in advance.Please allow 2 to 3 weeks for delivery after receipt of your order.In-hotel Reward certificates are redeemable at participating hotels only.10.Merchandise Rewards United States,Canada,and Mexico.You will receive all in-stock rewards within 14 business days from receipt 180、of your order,or you will receive an acknowledgment stating the anticipated delivery date.Merchandise will be delivered to member address on file with Priority Club Rewards.If your merchandise order requires truck shipment,you will be contacted to make arrangements for delivery.Shipments can neither181、 be made outside the United States nor to a Post Office box.A merchandise reward can be exchanged if it arrives in defective or damaged condition.Please call the Priority Club Rewards Service Center to receive instructions about how to return such merchandise.In such an event,all carton and packagin182、g materials,warranty cards,parts and instructions must be returned.Be sure to note any and all exceptions,damages or shortages on all copies of the delivery receipt before signing to accept freight shipment.Defective or damaged merchandise must be returned within 30 days of receipt.Manufacturers tec183、hnical advances may necessitate shipment of updated models with no increase in points required.The product trademarks used herein are registered or unregistered trademarks of their respective owners,and are not the property of the distributor.11.Merchandise Rewards Japan and China.You will receive a184、ll in-stock rewards within 4-6 weeks from receipt of your order.Merchandise will be delivered to member address on file with Priority Club Rewards.Japan/China merchandise shipments can not be made outside China or Japan or to a Post Office box.If your merchandise order requires truck shipment,you ma185、y be contacted to make arrangements for delivery.A merchandise reward can be exchanged if it arrives in defective or damaged condition.Please call the Priority Club Rewards Service Center to receive instructions about how to return such merchandise.In such an event,all carton and packaging materials186、,warranty cards,parts,and instructions must be returned.Be sure to note any and all exceptions,damages,or shortages on all copies of the delivery receipt before signing to accept freight shipment.Defective or damaged merchandise must be returned within 5 days of receipt.Manufacturers warranties appl187、y.Manufacturers technical advances may necessitate shipment of updated models with no increase in points required.The product trademarks used herein are registered or unregistered trademarks of their respective owners,and are not the property of the distributor.12.Merchandise Rewards UK and Germany.188、You will receive all in-stock rewards within 14 business days from receipt of your order,or you will receive an acknowledgment stating the anticipated delivery date.Merchandise will be delivered to member address on file with Priority Club Rewards.Shipments cannot be made to a Post Office box.A merc189、handise reward can be exchanged if it arrives in defective or damaged condition.Please call the Priority Club Rewards Service Center to receive instructions about how to return such merchandise.In such an event,all carton and packaging materials,warranty cards,parts,and instructions must be returned190、.Be sure to note any and all exceptions,damages,or shortages on all copies of the delivery receipt before signing to accept freight shipment.Defective or damaged merchandise must be returned within 7 days of receipt.Manufacturers technical advances may necessitate shipment of updated models with no 191、increase in points required.The product trademarks used herein are registered or unregistered trademarks of their respective owners,and are not the property of the distributor.13.PERSONAL SHOPPER(available in the U.S.A.only).If you are interested in redeeming your points for rewards that are not fea192、tured online or by special offer or promotion,contact a Personal Shopper at or 1-800-253-0128.Merchandise requests must be for merchandise provided by nationally recognized manufacturers or distributors.Some merchandise items may not be available due to vendor restrictions.Items that require customi193、zation may not be available.Please complete the inquiry form online to find out if a specific item is available.Allow 5 business days from the time of the request to receive a points quote.All merchandise deliveries must be made to the members address on file.Please allow 4-6 weeks from the time of 194、ordering for merchandise to arrive.Merchandise items can be exchanged only if they arrive in defective or damaged condition.You must have the total point value of the item in your account at the time of ordering.Cash payment supplements are not allowed.Individual manufacturers terms and conditions a195、pply.A minimum order of 50,000 points is required.14.WINE REWARDS(available only to residents in the European countries noted herein).Delivery will be by road(truck)during the day and your signature will be required as proof of receipt.If you are not present at delivery,a note will be left by the pr196、ovider with the date and time of final delivery.If you are still not present,a note will be left informing you where to pick up your reward within a two weeks period.Thereafter,the reward is returned to the vendor.Note:In case of returned orders,a second sending can only be arranged at a cost of 12,197、000 points per sending.Alternatively,you may decide that you no longer wish to receive your wine,in which case we will refund your Priority Club points,less a deduction of 12,000 points per order and per sending already processed,to cover our sending costs.In the event of breakage during transport t198、he broken bottle(s)will be replaced,you must check and inform the driver of any breakage at the time of delivery.No breakage will be replaced once the receipt is signed,if breakage is not indicated at that time.If the delivery is not as per your order,you must contact your regional Priority Club Ser199、vice Center within one month of delivery date.Wine can only be delivered to an address(not a P.O.Box number)within any of the following countries:Austria,Belgium,France,Germany,Ireland,Italy,Luxembourg,The Netherlands,Portugal,Spain and the United Kingdom.Any taxes or similar charges connected with 200、this offer are the responsibility of the member.If the wine,or vintage ordered by the member is no longer available,an equivalent alternative will be provided.Except in case of force majeure,such as labor disruption or any other events beyond IHGs control,wine should be delivered within 2 to 3 weeks201、 from receipt of your order.15.SPECIAL ACTIVITIES(for residents of the Europe,Middle East,Africa region only).Experiences will be fulfilled in the form of an ENVY.Experience Voucher.Redemption of the ENVY.Experience Voucher is subject to terms and conditions as detailed on the Voucher(www.envyexperi202、ence.co.uk).Experiences are subject to availability and do not include travel cost to and from destination in the UK,nor hotel accommodation,nor any meals or other incidentals,unless stated otherwise in the offer.Please allow 28 business days for receipt of the Experience Voucher.Member must have th203、e full value of the package in Priority Club points.Cash payment as a supplement is not permitted.Experience Vouchers cannot be returned for a refund in points,cash or credit.16.Any Hotel,Anywhere Rewards.If you select a PCR Any Hotel,Anywhere stored-value card(the Card)to be issued by American Expr204、ess Incentive Services,L.L.C.(AEIS)as a reward under the Program,any obligation that SCH may have to you in connection with the points redeemed for the Card will be fully discharged upon your receipt of the Card from AEIS.You expressly acknowledge and agree that SCH will have no control over,and no 205、liability whatsoever in connection with,the Card.The points to points conversion ratio between PCR points and AEIS points may change at any time at SCHs complete discretion.For full terms and conditions visit,http:/ Anywhere Reward.Selection of PCR Flights Anywhere Reward will direct you to EzRez So206、ftware Inc.,a third party provider hosting this private label airline ticket redemption website(the Site).Connexions Loyalty Travel Solutions,Inc,acts solely in the capacity as an agent for suppliers of air travel to provide members of the Priority Club Rewards program with the ability to redeem Pri207、ority Club points,or a combination of points and currency(points and cash),for airline tickets through the Site.Any obligation that SCH may have to you in connection with the points redeemed for airline ticket(s)will be fully discharged upon your receipt of the electronic or paper ticket(s)from Conn208、exions.Prices and information displayed on the Site are valid for select departures for a limited time,and are subject to change without notice and may be withdrawn at any time.You expressly acknowledge and agree that SCH will have no control over,and no liability whatsoever in connection with,the t209、icket(s).The points or points and cash conversion ratios between PCR,EzRez,and Connexions may change at any time at SCHs complete discretion.For full terms and conditions,visit:http:/ 18.Magazines.Please allow 6 to 10 weeks for your first issue to arrive by mail.Magazines will be delivered to member210、 address on file with Priority Club Rewards within the continental United States,District of Columbia and U.S.territories.All magazines are one-year subscriptions unless otherwise indicated.Subscription payments are non-refundable.You may cancel your subscription at any time by contacting .19.Cloud 211、9 Living Experience Rewards.By redeeming your points for a Cloud 9 Living Gift Certificate,or by participating in a Cloud 9 Living Experience,you agree to be subject Cloud 9 Livings complete term and conditions found at http:/ allow up to 3 weeks for delivery.HERTZ REWARDS All reward certificates fo212、r Hertz rentals must be ordered by 31 December 2010 and are valid for one year from date of issue.Rentals are for car classes as stated on the reward certificate.1.Standard rental qualifications,rental period and return restrictions in effect at time and place of rental apply.Advance reservation dir213、ectly through Hertz is required.2.Cars must be returned to the original renting location or the reward will be voided and normal rate/drop charge applied.3.Certificates are non-transferable and must be presented at time of rental pickup.4.The following charges are not included as part of the reward 214、and must be paid for by the renter:taxes,airport fees,vehicle licensing fees and similar surcharges,additional days,applicable charges for excess mileage,optional refueling charges,Loss Damage Waiver(LDW),Personal Accident Insurance/Personal Effects Coverage(PAI/PEC),Liability Insurance Supplement(L215、IS),and other optional services as well as any additional charges that may apply for drivers under 25 years of age.5.If an upgrade to a higher car class is chosen,any difference in rates is the responsibility of the renter.6.Minimum rental age is 21(exceptions apply);age differential charges and cer216、tain exceptions may apply.7.All rentals are subject to Hertz standard rental agreement,drivers license and credit requirements,as well as car availability at the time and place of rental.8.Hertz reserves the right to limit the number of cars available for reward certificate usage.Blackout dates may 217、apply.9.Renter may not collect frequent traveler bonus miles/Priority Club points when using car rental reward certificates awarded through Priority Club.10.Certificates may not be combined with other Hertz rewards from Priority Club and may not be used in conjunction with other certificates,other p218、romotional offers,travel industry discounts,tour rates or any other Hertz special discounts or promotional rates.11.A reward must be used on consecutive days only and any unused portion will be forfeited.12.Void where prohibited by law.13.Hertz Prestige Collection Awards:Minimum rental age is 25.Rew219、ard valid on rentals of Infiniti G35/G37,Volvo S80,Infiniti FX35,Infiniti M35,Cadillac Escalade AWD,Audi Q7,Volvo C70,Audi A6 Quattro vehicles at participating corporate locations in the U.S.(excluding Newark Airport,LaGuardia Airport,JFK Airport,Stewart Airport,McArthur Airport,Westchester Airport&220、Manhattan.14.Hertz Fun Collection Awards:Reward valid on rentals of Ford Edge AWD,Ford Mustang,Jeep Wrangler,Ford Mustang Convertible vehicles at participating corporate locations in the U.S.(excluding Newark Airport,LaGuardia Airport,JFK Airport,Stewart Airport,McArthur Airport,Westchester Airport&221、Manhattan).AMERICAN AIRLINES 1.American Airlines awards will be issued in the form of AAdvantage miles.You must be enrolled in the AAdvantage program to receive award miles;to enroll visit allow 4-6 weeks for your miles to post to your account.2.If AAdvantage miles are later redeemed for AAdvantage 222、travel awards,these are subject to,and the passenger is responsible for,any applicable departure taxes,federal inspection fees,passenger facility charges,and/or other charges.3.Travel awards may be subject to special limitations on seating availability.All accommodations are subject to availability 223、at the time reservations are made.4.Program violations,fraud or abuse in relation to AAdvantage mileage credit or award usage is subject to appropriate administrative and/or legal action by appropriate governmental authorities and American Airlines including,without limitation,the forfeiture of all 224、award certificates,tickets issued against award certificates and any accrued mileage in a members account,as well as cancellation of the account and members future participation in the AAdvantage program.5.American Airlines reserves the right to change the AAdvantage program rules,regulations,travel225、 awards and special offers at any time without notice,and to end the AAdvantage program with six months notice.Any such changes may affect your ability to use the awards or mileage credits that you have accumulated.American Airlines is not responsible for products or services offered by other partic226、ipating companies.For complete details about the AAdvantage program,visit and AAdvantage are registered trademarks of American Airlines,Inc.REWARD ORDER PROCEDURES 1.You can redeem your Priority Club points for rewards at or by calling the Service Center in your region.Rewards shown online may be re227、deemed while they remain available.2.You must have the required number of Priority Club points in your account prior to redeeming points for a reward.3.To ensure the security of your account,reward orders by phone and by mail will be accepted from you only with proper verification and shipped only t228、o your address on file.All mail-in and fax-in reward orders require your signature.4.Information sheets containing specific product/service details,warranties and any restrictions are available for selected merchandise by calling your regional Priority Club Service Center.It is important to check th229、is information prior to redeeming your reward.Certain restrictions may apply(particularly on travel-related rewards),such as blackout dates,day-of-week usage,seating or room availability/allocation,participating locations,expiration dates and other factors that may affect your use of the reward.POIN230、T VOUCHERS 1.Priority Club members who collect airline miles with participating airlines will have their Voucher Points converted to miles in the following denominations:1,000 points=200 miles;2,000 points=400 miles;5,000 points=1,000 miles;10,000 points=2,000 miles,subject to the standard terms and231、 conditions of the applicable frequent flyer program.Participating airlines are listed in full at .Participating airlines may vary.2.Canadian Priority Club members who collect AIR MILES reward miles with the AIR MILES Reward Program will have their Voucher Points converted to reward miles in the fol232、lowing denominations:1,000 points=25 reward miles;2,000 points=50 reward miles;5,000 points=125 reward miles;10,000 points=250 reward miles,subject to the standard terms and conditions of the AIR MILES Reward Program.3.Allow 6-8 weeks for Points to be deposited to your account if you mail in your vo233、ucher.For internet deposits,Points will be deposited immediately into your account.Allow 6-8 weeks for miles to be deposited to your preferred alliance account.4.Vouchers are distributed on a promotional basis only.Vouchers create no legal or contractual rights of Voucher holder against SCH,its pare234、nt company,subsidiaries,affiliated or allied companies,franchisees,agents or owners of participating hotels.Vouchers have no cash or refund value to holder and are not redeemable for cash.5.Vouchers may not be transferred,sold or bartered.Only original Vouchers will be honored.Stolen,lost,defaced or235、 destroyed Vouchers will not be refunded or replaced.6.SCH kindly requests redemption by the Deposit/Mail By date listed on the front of this Voucher to facilitate administrative and record keeping processes.7.It is suggested you retain a copy of your voucher for 6 months or until your deposit appears on your statement,or account record on .PRIORITY CLUB REWARDS SERVICE CENTERS For more information or to contact our service center please click here.
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