购物中心餐饮主管美食主管岗位职责(12页).doc
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上传人:故事
编号:231172
2021-12-17
12页
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1、FOOD COURT FLOOR SUPERVISOR WORK LEVEL购物中心美食主管购物中心美食主管工作级别工作级别My manager is: Food Court Floor Supervisor我的经理是:我的经理是:美食主管My job is:我的工作是:我的工作是:Daily management on the food court, coordinating the operation ofeach tenant and supervise their business. Standardize qualitymanagement to improve their serv2、ice and meet customersrequirements; handling tenant/customers complaints as well负责美食档口的日常管理工作,负责组织协调店铺的营运管理和监督检查。规范店铺(餐饮)的管理,提高商户的服务质量管理,达到顾客的持续满意。处理商户、消费者的投诉I spend:我的时间分配我的时间分配:50% of my time carrying out daily management and check work on thefood court, communicating and solving the problems with3、 relevantdepartments, and serious ones are reported to mall operationmanager20%ofmytimecollectingmanagementfee,rental,water/electricity/heating fee and so on15% of my time managing tenants image and behaviours15% of my time giving tenant staff training50%店铺的日常管理工作, 协调店铺的营运管理和监督检查, 及时沟通、解决发现的问题;重大问题及时上报购物中心营运经理20%负责催缴物业管理费、租金、水电、采暖等相关费用15%负责经营商户的整体配合形象及员工礼仪形象的营运管理15%对营业人员岗前和在职培训I know Ive done a gr