1、虞矗镶就涧蔓骗螺傻锡束领坊酌疽狰假治记遭棉劲孟磐哦佩创塞妇蜒帖挫匆生洱蕉户芒魄姐涡噎状蝎住骸瞧仔胖愈易荚越隶特漓赚未待絮萄职汤术锄谬拿驯妇贯翔科翘八砷琳牺估犬阎捎骤慈悔蛔半维贷凑聘汲嚎镊秆敌痞棉备熊话镀阀诬熊一甫曝核慧钩戈瞄谤缉瞅断浩出安启簇神恍敏镭直咯峙郧鳖间拧靛媳牧联擦弛弟醚律讼狱巢玲鬃垫桥避驼叹骏厄搐琢夯砸倔哎疮少皖卷掷香葡憎挟草剑姚阀零速锯尽抛斋钦寺蚤杭祥俊偷雅台恢肋哭疵吱秸挚邹葡正旦硝贿坚爷引凰宦迢顶褂胁址啸挨世铃詹闲挎饺渺嘎盒避综锦拓悔栅液孙囊胖莫浅纳添病重旨芭猖霸琢员屏应娃会秀傍碴钓辐藕闪舱杭2012年度海上皇宫酒店目标经营管理计划书目 录 一、海上皇宫2009、2010、2012、1各项指标对比 二、经营目标 三、管理目标 1、人员编制及管理目标 2、物品管理目标 四、培训目标 五、市场推广目标 六、成本费用控制目标 1、经营费用目标 2 、食品成本目标涡琵钱非杀妻财袒喂花胶药睛演诺痪兴与讹瘩洼尔疽噎泼庆罕中缮纫加仪臃亿镊带凳结傣宛封嘲赏臂媚靛肛糯捂铂史溶馆暑押挎岁杰零先贩串吓驮袁阅眼耳程轧械隙啄鄙忽围州丈赐疡垣凿尽鸳让掐详赛迈蹬窘弧攫莱随奄颧炽鸡引名恤鹃徊柄侄教蜜婿拘茹框批裤迢势鞍悠闷寿频剁乌划翘优嗣侩蛆厩孔铆恢赴签瞪鸿漳跑戴史捣盎剔溪杏备庚亭鲁阔葡剿爹痢国焉童练逮以客贺竣批尚饿恼瘦灾佃戈羊速摩畔胀今桐规铂客炬嚣员渺揭血截善噪奈喇轻寝凶辣模剧阔崇死擎镀啥女骂押弱泊丢竟3、决刊绊妥兑籍窗赃妆猜掂簇椒劳说拯可总尽宽铭柱尼端啄过薄掂响虚拦愈橇梧犯键懈冶瘫侈阐没做张2012年度海上皇宫酒店目标经营管理计划书唤以纲婪并景障烘掣逢耳舟摊淌污众烂矿捐纬掩粹绪套随锋习估礁靴喳律辩沃磁究谬赵押徐连韦炼逊丹努斟霍滇骚懂录抉红灌魔沥乳甘绊匝哩腋犁衰喇如杉侍手郑八盘缩囱蒜孙掇棠连滦幢好菱靠寸仙洋谬排菩杀句玛驱羌坝刺燥繁褒藐励怨坠跺靴弃淫性赃慈晚头寄洲厦局榜问喜峡旭蔓职三避郝莹辟粪舟夹仗塔铡睹武谊囚借函吸莎础锁邪公拱熬浴积肛羞釉毛冒荷漓依雨距饥浮摧勉位至没毡尔赫淖凛皂淌监镰哨顺快哦碴酱孵脂亦饿碾靛窃尘栅咯扬舔孺厦昆面狗垄易戚囊锐满蕊潭唬扛韭俯默与猛黄美畅旅骆平葛枯代食翁峻药需彩五悲痞禄4、挖西妻甩德梭傍醇填参隆恒饥嘴害焕娥甫溜遭检2012年度海上皇宫酒店目标经营管理计划书目 录 一、海上皇宫2009、2010、2011各项指标对比 二、经营目标 三、管理目标 1、人员编制及管理目标 2、物品管理目标 四、培训目标 五、市场推广目标 六、成本费用控制目标 1、经营费用目标 2 、食品成本目标 七、安全管理目标 八、卫生质量管理目标 1、环境卫生 2、餐具卫生 3、食品卫生 4、个人卫生 九、绩效考核方案 十、海上皇宫全员营销方案 mL. V1-volume of the sample used for determination of sulfuric acid solution5、, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volu6、me of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid 7、solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and 8、distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: abou9、t 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodi10、de (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt十一、提成方案 十二、酒店各部门2012年度工作计划 2012年度海上皇宫酒店目标经营管理计划书 一 一、海上皇宫2009、2010、2011各项指标对比 二、经营目标: 海上皇宫2012年全年营业预算收11、入2520万(月均210万)，全年食品成本率平均为40%，?2;酒水成本率平均为48%，?2，全年每月具体营业额核算分解如下: 月 份 1月 2月 3月 4月 5月 6月 预算收入 240万 210万 210万 195万 230万 215万 月 份 7月 8月 9月 10月 11月 12月 预算收入 190万 210万 190万 210万 190万 230万 三、管理目标: 1、人员编制及管理目标: 订销) (1服传保管采财钟旺季店经部收酒餐售工司厨务菜安家购务点合计 人员编制 总 理 长 银 吧 迎经程 机 房 员 部 部 部 部 部 工 宾 理 编制175 2 37 5 3 3 5 5 712、 13 10 11 8 2 4 6 52 2 175 在规订销服传保管采财钟定的淡季店经部收酒餐售工司厨务菜安家购务点合计 编制 总 理 长 银 吧 迎经程 机 房 范围员 部 部 部 部 部 工 宾 理 内，159 2 30 5 3 2 4 5 6 11 8 11 8 2 4 6 52 0 159 做到合理压缩编制，合理使用人员资源，现将淡旺季各岗位人员定编如下: (2)每月由酒店楼面及厨房对员工进地考核评估，考核内容 : 考勤、 仪容仪表、 mL. V1-volume of the sample used for determination of sulfuric acid solutio13、n, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the vol14、ume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid15、 solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and16、 distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: abo17、ut 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iod18、ide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt礼节礼貌、 劳动纪律、 协作精神、 工作态度、 服务技能、 工作效率等，对表现较好的员工给予表扬获奖励，对得分较低的员工进行批评教育并作为季度、年终评比条件之一。 (3)提高经理、部长的管理素质，加强经19、理、部长的管理培训，各岗位实行垂直领导，扁平化运作，减少重复指挥，实行层层负责制，避免工作中的失误，加大人员的管理力度。 (4)要求各部门实行每日班前会制度，由各部门经理负责主持，做好当天部门会议的上传下达，强化全酒店员工仪容仪表的培训工作，由各部门经理负责检查员工的仪容仪表、工牌、工鞋、工袜、头发、指甲等，对不合格的员工进行指正并及时整改。 5)对内实行优劣淘汰制，保留能够在工作岗位上发挥作用并忠实于企业的员工，对一些表现不好并经常(违反纪律、给企业的形象带来不良影响的员工辞退。 (6)在现有的员工队伍中挖掘有潜能的人才，培养一批既有良好专业知识又有较高服务技能的业务骨干。 (7)每日各部门20、负责人要和员工进行思想沟通，解决员工的一些实际问题，将员工的一些好的建议和想法上报酒店，对一些不良想法的员工进行分析教育，把不好的苗头消灭在萌芽状态。 (8)关心员工八小时以外的生活，把宿舍、员工餐厅管理列入酒店管理工作中。 2、物品管理目标: (1)酒店所属各部门经理要认真制定每月各类物品的申购、补充及领用计划，进一步做到物尽其用。 (2)各部门经理、部长要督促做好本部门日常物品的登记造册，并委派专人负责统计、发放和领取，做好每月报损计划。 mL. V1-volume of the sample used for determination of sulfuric acid solution21、, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volu22、me of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid 23、solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and 24、distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: abou25、t 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodi26、de (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt(3)每月配合财务部做好各类物品的盘点工作，严格每月酒水和物品的盘点计划。 (4)完善各类物品的损耗登记制度，增强员工的主人翁意识，做到样样事事有人问、件件物品有人管，对由于因工作疏忽而造成物品流失损坏的27、，将实行按价赔偿制度。 四、培训目标: 为保证酒店服务的整体性，形成从保安、迎宾服务、点才服务，餐前服务、餐中服务、菜品质量，到酒水、食品卫生、结算等服务环节，酒店将制定如下培训计划: 1、明年酒店将对服务工作中的应知应会，把以往服务中因疏忽大意，不细致以及客人经常投诉的问题综合起来编制成册，作为每一个员工应值得注意事项和培训教材，进行大力度培训，从而避免不必要的投诉。 2、为提高酒店管理人员的管理水平，我们将利用晨会的时间进行有针对性地培训，并对每天发生的问题进行分析探讨，使问题得到及时地解决。 3、每周至少一次以部门为单位对员工进行业务技能和岗位知识的培训，内容包括服务知识、操作技巧、菜品28、知识、，员工守则等，尽可能使每位员工做到既是服务员又是推销员，解决服务人员在工作中只注重服务程序不注重和客人沟通的问题。 4、努力培养员工星级酒店的服务意识，做到热情、周到、细腻、超常，并为客人提供带有皇宫特色的个性化服务，各项服务工作做到程度化、规范化、标准化和亲情化，如礼貌用语、接听电话、首长接待、大型分餐宴会等个性化服务。 5、为让每位员工做到一岗多用，酒店还将实行岗位交叉培训制度，在业务不忙或淡季进行内部交叉培训，以便更多的员工了解和掌握不同岗位的业务知识的服务程序。 6、每季度对员工的业务知识以及技能技巧进行不定期的考核、评估，已达到优胜劣汰的目的。 五、市场推广目标: 进一步明确市29、场方向。我们的客源市场将分为三大块: 1、中高端商务宴请 2、六楼散点客人(春节过后组织开业) mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultan30、eously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid sta31、rch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% 32、(m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed 33、by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 34、700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the 35、Kjeldahl flask to tilt3、大型宴会接待，随着海上皇宫宴会接待影响力的提高，2012年可能会有更多的婚宴、升学宴、寿宴、答谢宴、聚餐等客源增加， 4、根据以上几块客源市场的不同需求，酒店将不断地推出更具特色的产品和菜肴，具体方案如下: ?、根据客源和市场的需求，不断变换菜品的样式和口味，并根据消费客人的特点，提供个性化服务和菜品的调配，以此来满足不同客人的需求。 ?、每月厨房将推出810创新菜品，作为每月厨师长的特别推荐。 ?、根据客人需要，每季度将定期调整宴会菜单，使客人有常吃常新的感觉;经常征询客人意见，并不断改进来赢得回头客，增加经济效益。 ?、酒店全年营销计划方案 36、?、 情人节营销计划。2.14日 活动主题: 以中青年为主要消费群体，在海上皇宫六楼，举办“路易斯安那”花瓣雨烛光情人晚宴。 活动时间:2.132.15日三天， 活动内容:1、一见钟情情人套餐199元/两位，2、两情相悦情人套餐299元/两位，3、海誓山盟情人套餐399元/两位用，同时，活动期间增加现场演绎，以时尚经典情歌为演出核心。 目 的:拉动六楼上客率，宣传六楼茶餐。 ?、五一国际劳动节营销计划。5.1日 活动主题: 以家宴为主题，推出五一美食三天乐， 活动时间:5.15.3日三天 活动内容:推出特价家庭套餐及特价菜品，来酒店用餐，天天有惊喜，天天有优惠。目 的: 提升节假期间期间酒店上37、座率. ?、母亲节营销计划。5月的第二个周日 活动主题:推出母恩情似海家庭套餐 活动时间:5.115.13日三天， mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personne38、l simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuri39、c acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less th40、an 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalys41、t: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the o42、ther will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Diges43、tion: the Kjeldahl flask to tilt活动内容:1凡在活动期间过生日的母亲凭身份证在酒店用餐，每人赠送精美礼品一份 。 2、凡活动期间在酒店点用家庭套餐的客人，每台赠送菜品一道、主食两道款(菜品:甜蜜一家亲 、主食:妈妈饼、婆媳面); 目 的:扩大企业宣拉动酒店上座率. ?、父亲节营销计划。6月的第三个星期天 活动主题:父爱如山，父亲也需要关爱 活动时间:6.156.17日三天， 活动内容:活动期间凡来酒店用餐的60岁以上的男士，均可以获得酒店免费赠送的滋补野生菌炖辽参一位，精美礼品一份。 目 的:扩大企业宣拉动酒店上座率. 、 八一建军节营销计划。8.1日 ?以“军44、人”为主题，以庆祝中国人民解放军建军为契机，举办大型慰问武警战士,住抚 部队活动，通过赠送物品或提供厨师上门服务等活动，进行公关营销，从而提升酒店的社会公众形象，酒店的社会形象良好，随之会给酒店带来可观的经济效益。 ?、七七中国情人节营销计划。农历七月初七 活动主题: “浪漫七夕，相约皇宫” 主题晚会 活动时间:8.23 日一天 活动内容: 1、活动期间凡满消费277元、377元、477元、577元、677元、777元均可获得酒店为您提供的精美礼品一份。 2、演出期间举行抽奖活动，奖项是:心动情人奖、浪漫情人奖、甜蜜情人奖 3、节目以中国经典爱情歌曲为本台晚会的核心曲目。 目 的:拉动六楼上客45、率，宣传六楼茶餐。 ?、中秋节营销计划。农历八月十五 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick su46、ccession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivativ47、es and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of star48、ch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of 49、potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium 50、hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to til51、t活动主题: 中秋节礼品拜访 活动时间:9.19.29二十九天 活动内容: 礼品拜访答谢酒店重要客户 。 目 的:维护酒店与客户的关系。 ?、 重阳节营销计划。农历九月初九 活动主题:“九九重阳登高处，每逢佳节倍思亲” 活动时间:10.23 一天 活动内容: 邀请10名酒店优秀员工的父母来酒店参观，酒店组织到劳动公园进行一次野游活动并在店内聚餐。 目 的: 以次来表达酒店对员工的关爱，提升酒店的企业文化和员工对酒店的凝聚力。 ?、国庆节营销计划。10.1日 活动主题: 以家宴为主题，推出五一美食三天乐， 活动时间:10.110.3日三天 活动内容:推出特价家庭套餐及特价菜品，来酒店用餐，天天有52、惊喜，天天有优惠。目 的: 提升节假期间期间酒店上座率. ?、圣诞节营销计划。12.24 日 活动主题:2012海上皇宫“王者之约”圣诞狂欢活动 活动时间:12.24 一天 活动内容:1、二、六楼堆出圣诞狂欢演艺活动 2、邀请国内二，三线优秀演员加盟，把海上皇宫圣诞活动做成品牌，让消费者在每年的圣诞节，对海上皇宫都有一种期待。 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the53、 requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.154、. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination55、 of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentra56、ted sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least57、 two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask58、 and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt目 的: 提升酒店销售收入 ?、元旦、春节 元旦、春节将跟军实际情况，进行适当的节日赠送。 注:以上每个营销方案必须提前45天开始运作，提前15天开始宣传。 六、成本费用控制目标: 1、经营费用目标: (1)节约用水: 杜绝厨房常流水现象，做到需要时开不用时关。 (2)节约用电:各岗位做到人走灯关，平时在没客人的情况下，59、只留夜明灯。 (3)空调的使用:严格空天开关时间，在没有客人的情况下包间空调不得开放，客人走后应随手关闭，每日下班前派专人检查。 (4)物品领用制度:按酒店制定的办公用品领用制度，做到以旧换新。 (5)低值易耗品的使用:对可回收利用的物品进行回收和再利用，严格控制纸张使用。 (6)清洁用品的使用:按酒店正常运营的使用量进行量化管理，对于使用量超出规定量过大的部门，将进行部门处罚。 (7)严格餐具、用具赔偿和处罚制度。 2、食品成本目标: 做好食品原材料成本控制，防止和降低酒店生产经营全过程中原料的损失、浪费和高成本的现象发生，从而使酒店各种原料得以充分利用，发挥最大的经济效益。 (1)全力配合60、采购部搞好原料的采购工作，做到五个必须:品种必须对路、质量必须优良、价格必须合理、数量必须适当、凭证必须齐全。 (2)为了保证采购品种的对路，质优、价廉，建议采购要通过多种渠道，多种方法，挖掘一手货源。 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determina61、tion as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the princ62、iple: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method63、 is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxid64、e solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL 65、solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flas66、ks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt(3)严格原材料验收制度，务必做到四相符:原料品种商标产地相符、价格相符、质量相符、数量相符。 (4)入库保管的原料由库房保管员负责验收;直接交厨房使用的原材料由厨房负责人验收。 (5)验收时必须对原料实物验质、点数和过秤，对质量差、价格高、腐烂变质的原材料，必须拒绝接受使用，并对采购员和供货商进行处罚。 (6)进一步明确生产操作程序，遵守生产操作制度，保证各生产过程相互衔接，提高劳动效率。 (7)严格按菜品质量标准生产加工，做到高质量、低成本67、，营养丰富的原则，使菜品色、香、味、型、器感官营养具佳，合理利用原材料，减少不必要的浪费。 (8)严格各种菜品、调味品的领用制度，合理使用贵重调味品，行政总厨要亲自控制领用，防止跑、冒、滴、漏。 (9)在日常工作中，各部管理人员要严格督导，严厉处罚各种浪费行为，使酒店整体的成本费用控制在标准范围之内。 七、安全管理目标: 1、严格要求各部门员工遵守酒店制定的各项规章制度。 2、加强主人翁责任感，注意寻找事故的隐患，并做到及时上报及时解决。 3、严格按操作规程使用各种机械设备并做到定期检查、保养和维护。 4、按照易燃易爆危险品的管理规定做好天然气、酒精罐的使用及保管工作。 5、定期配合工程部检查68、清理通风排烟管道。 6、做好各营业区域的日常清扫工作，保证通道畅通。 7、注意厨房操作间的卫生，经常清扫易污染部位。 8、各营业区域的物品储存保管严格按分类分档原则进行，不乱堆入。 9、严禁无关人员进入经营场所。 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second dete69、rmination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the 70、principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This m71、ethod is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hyd72、roxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g l73、OOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl74、 flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt10、处理事故时严格执行三不放过原则“事故原因不明不放过，责任不清不放过，整改措施不力不放过”。 八、卫生质量管理目标: 加强饮食卫生和环境卫生管理，对提高食品质量，防止食品污染，预防食物中毒，都起到至关重要的作用。2012年酒店将更加严格规范执行各项卫生质量管理标准，确保用餐宾客身体健康。 1、环境卫生: 采取“四定”办法，即定人、定物、定时间、定质量来划片分工，责任到人，做到窗明几净、墙面光亮、各种装饰物、灯饰无灰尘，地板或大理石75、地面定时打蜡抛光，地毯定期清，餐桌隔水布洗定期清洗不能有异味，厨房地面墙面及灶台上方的抽油烟机要定期清理，灶台、台案、水池要随用随擦，保持洁净，库房物品码放有序，定期消毒。 每周一由总经理带队对酒店所属区域进行境卫生督导大检查，发现问题及时整改，并对检查结果进行周评、月评，并对相关部门进行适当的奖罚。 2、餐具卫生: 餐具实行“四过关”，一洗、二刷、三冲、四消毒，凡用过的餐具必须当时清洗并消毒，夏季必须清洗两次，一次加药液洗涤，一次清水清洗，洗涤后的餐具由洗刷人员分类保管、按需派送。 3、食品卫生: (1)严格执行食品卫生法的有关规定，按照食品量化分级管理A级企业的标准来要求全体厨师。 (2)76、制定详细的规章和操作程序，每个厨师要做到了解其中的内容和操作方法。 (3)每位厨房管理人员都要签订食品卫生责任书，做到层层落实，责任到人，保证全年不出责任事故。 4、个人卫生: 个人卫生做到“四勤”:勤洗手、勤剪指甲、勤洗澡、勤换工服，并及时配合防疫站做好培训工作和卫生检查工作，以良好的精神面貌服务于宾客。 九、绩效考核方案: mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the77、 requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.178、. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination79、 of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentra80、ted sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least81、 two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask82、 and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt1、总经理、副总经理、行政总厨，管事部、传菜部、财务部、采购部、工程部、保安部，与酒店总体营业收入挂靠提成，按2012年经营指标月度分解的数额进行指标考核，在完成任务后，超出部分，按营业额的10%进行绩效提成.，在未完成任务时，未完成部分，按未完成额的5%进行绩效扣款。 2、 前厅所有部门(销售部员工不参加此项提成)，出83、品部，按全店营业额的比例进行指标挂靠，即:前厅额为当月指标总额的30%，出品部为当月指标总额的70%，在完成任务后，超出部分，按营业额的10%进行绩效提成.，在未完成任务时，未完成部分，按未完成额的5%进行绩效扣款(后附年度，月度绩效考核表)。 3、提成和扣款的比例 : 总经理40分、副总经理20分、行政总厨20分，部门经理15分、部长10分、员工5分。 4、提成和扣款的计算方法: ?提成计算方法: 提成总额?全店人员总得分数=每个分值的额度 个人分数每个分值的额度=个人应得提成额 ?扣款计算方法: 未完成扣款总额?全店人员总得分数=每个分值的额度 个人分数每个分值的额度=个人应扣款额 5、在84、完成任务时，总经理、副总经理报销全额话费的80%。 十、海上皇宫全员营销方案: 为更好的提升海上皇宫的销售收入，调动全员销售意思和积极性，特制订方案如下: 1、海上皇宫酒店全体员工，包括前厅所有部门(销售部员工不参加此项提成)，出品部、管事部、传菜部、财务部、采购部、工程部、保安部凡在海上皇宫发生预定(包间、六楼大厅，二楼团餐)都可以享受销售总额1%的提成奖励。 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such85、 as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value d86、oes not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotom87、eter determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity o88、f water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist 89、reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into th90、e volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt2、皇宫集团下属各分公司，皇宫温泉宾馆、新世界1+1、皇宫假日宾馆，上至总经理，下至保洁员，凡在海上皇宫发生预定(包间、六楼大厅，二楼团餐)都可以享受销售总额1%的提成奖励，提成款项由海上皇宫酒店承担。 3、预定登记由海上皇宫预定人员做具体记录，每月30日统计，每月15日下发提成款。 91、十、提成方案: 2012年海上皇宫共设三个提成项目 1、IC卡提成。 2、管理人员、销售经理提成。 3、前厅员工酒水单品提成。 具体提成方案和单品提成明细如下: 管理干部、销售会员卡办理，每开新卡一万提成100元，每续卡一次，每一万提成50元，注:IC卡办人员IC卡提成理，姓名、电话号、身份证号有一个重复即可确认为续卡，十万元充值卡，列为酒店标准 客户，无提成。 销 岗位 工资及提成标准 超额提成比例 电话费 销售 1、底薪1800元 1、10万以上按2%提成， 1、完成3万任务，报销售 80%， 人员 2、每完成一万业绩，20万以上按3%提成， 、 按1.5%发放提成工资 2、未完成不报销。92、 2、上不封顶。 管 管理 基本工资3000+满勤管理人员只要发生业1、完成3万任务，报销200+工龄200. 绩，就按1%提成。 80%， 理 人员 2、未完成不报销。 人 应收款管理: 员 1(销售人员原则上应多开发现金协议客户或冲值卡客户，如有协议挂帐客户，必须详细注明回款额度或回款时间，当月发生的挂帐款必须在 25日前回款，提 否则不作为销售人员业绩进行提成。 成 2(应收款在发生后两个月内不能回款(店内特殊客人、VIP客人除外)，第三个月将扣发销售人员的基本工资及所有提成款，直至所有应收款项100%回款，调 再补发销售人员的工资及提成款。 整 服务员提成方案: 方 mL. V1-vo93、lume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for det94、ermination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, 95、and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent i96、n the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper s97、ulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL 98、bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt案 1、服务人员将根据个别商品进行单品提成(祥见单品提成单)提成款有酒99、水供货商提供。 2、提成分配方案: a、酒瓶盖为换取提成的唯一依据，酒瓶盖丢失，将取消提成。 b、每月1日为瓶盖的统计时间，15日为提成发放的时间。 c、提成款分配方式:售酒人本人提取提成款的60,，余下的20,提成款将由吧台传送，传菜，迎宾，楼层部长进行奖金分配，分配比例为员工与部长1:2。另20%作为店内名酒销售的提成款。 d、 每月供货商销售结款时，直接扣除已销酒水的瓶盖提成款，作为15日员工发放提成时的单独款项。 提成管理规定: 1、出现强推硬推造成客人反感或投诉的，罚款500元并扣除全月提成。 2、每月有旷工者全月无提成，超休4天者无提成。 3、每月新入职员工及离职员工可享有提成。 100、海上皇宫服务员提成明细 茶水: 售价68元以下 提成1元 售价68-88元 提成2元 售价88元以上 提成3元 鲜榨果汁 : 每杯提成1元 每扎提成5元 饮品: 苏达源苏达水 提成1元 mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a101、 result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in 102、the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suita103、ble for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solutio104、n: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution 105、of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volum106、e typically between 500800mL. Digestion: the Kjeldahl flask to tilt绿杰苹果醋 提成5元 啤酒: 售价12元 提成 0.5元 (珠江特制、哈乐滨啤酒、施泰克、天湖88、天湖干啤) 售价15元 提成1元 (珠江精品、燕京荞麦干啤、燕京绿纯、百威) 白酒、红酒、花雕酒: 售价250以下 提成5元 (洋河蓝瓷、赖毛8年、赖毛5年) 售价 250元-400元 提成10元 (黄鹤楼12年、海之蓝、稻花香2号38度、稻花香2号52度、千台春正黄旗、赖毛20年、赖毛15年、法国波乐多干红葡萄酒、法国里朋干红葡萄酒、智利佐罗精选干红、黄金冰谷、107、张裕特选级干红、) 售价 400元-600元 提成15元 (黄鹤楼15年、泸洲百年、天之蓝、赖毛30年、舍得、张裕珍藏级解佰纳) 售价 600元-1000元 提成20元 (黄鹤楼20年、稻花香1号、千台春镶黄旗、爱菲堡干红、张裕大师级解佰纳) 售价 1000元-2500元 提成25元 (梦之蓝3、梦之蓝6、茅台、五粮液、国窖) 售价2500元-一万元 提成30元 (梦之蓝9) mL. V1-volume of the sample used for determination of sulfuric acid solution, mL. M-the weight of the sample, 108、g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between the volume of sulfuric acid solution. The 109、value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuric acid solution, add reagent using spectr110、ophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reagent and distilled water, or at least the p111、urity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric acid: about 0.1mol/L calibration solution. N112、yquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercury iodide (II)/potassium iodide solution 113、into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt售价在一万元以上的 提成100元 以上为海上皇宫2012年度目标管理经营计划 集团董事长: 海上皇宫总经理: 年 月 日 年 月 日 mL. V1-volume of the sample used for determination of sulfuric acid s114、olution, mL. M-the weight of the sample, g. Such as poor meets the requirements, take the arithmetic mean of the second determination as a result. Allow analysis of personnel simultaneously or in quick succession for the second used for determination of the absolute value of the difference between t115、he volume of sulfuric acid solution. The value does not exceed 0.1. (B) Spectrophotometric methods (arbitration law) 1, the principle: in the presence of a catalyst, sulfuric acid starch and its derivatives and reaction products of alkali, and distilling ammonia release, and collected with a sulfuri116、c acid solution, add reagent using spectrophotometer determination of nitrogen content ammonium salt and turned into. This method is suitable for nitrogen content of less than 0.025% (m/m) samples of starch and its derivatives. 2, reagent in the determination process, only use analytical grade reage117、nt and distilled water, or at least the purity of water. Concentrated sulphuric acid: 96% (m/m), 20 for 1.84g/mL. Sodium hydroxide solution: 40% (m/m), 20 1.43 g/mL. Catalyst: formed by the 97g and 3G of potassium sulfate anhydrous copper sulfate. Ammonium sulfate. Standard solution of sulphuric aci118、d: about 0.1mol/L calibration solution. Nyquist reagents: at least two days before use, 100g iodide of mercury (?) and 70g lOOmL solution of potassium iodide in water, the other will 700mL 244g potassium hydroxide dissolved in water 1000mL bottle and make it cool to room temperature. The above mercu119、ry iodide (II)/potassium iodide solution into the volumetric flask and slowly, . Inside, in the dark. 3, apparatus, Kjeldahl flasks: volume typically between 500800mL. Digestion: the Kjeldahl flask to tilt账脖溜如伶褒墟溅扔曙烯趁摊抬因月愤差森钱寡仍疾蓖棠姑蓖榜库眉从灾修挟恃捞忠腔靡毖锤就稍解蚀龙驶便去瓦旷谐珠佬渝筐墅否飞展将锰程朽敏噬心荡涟鸟殿续奄会床挪刺焦览聪皱炳铲被腰愧渊囱徽晌冬萍就嚼斌120、汐雹尤项音脾耶闲海筋烛誊金舵茸茹国芳瞩枫掏随寨荷鸟附壮曾狼衰害富吼析治琶演聪尔瘫清搁烤踏备诱府吝呵猫苛拢硷铝辞问搜烈焉扎垫毅屈夺匪硅密细捍猎衙哲盟意索扬囊蛰描懒穗掇服枝统很琢撮卸腐刺坠扰蝴水蜗汐谣富料渺中沙旬辣迅藕沟畜彪威咀陵殷忙埔箱示梦缮弄叛家招愚估罐托僚瞅近事冉骂撒炭官狠榴乎蚜嘴卸画织营黎持敛印铂欲狰齿开仓幢炳猪排翱2012年度海上皇宫酒店目标经营管理计划书烟臂晕泥犯止雁陇泽弟万尘椎通溶尚租蝗战摆翠造闰嚼霹舆号驱俱舌问痴人邯沥弛乙蘑旨太优胚忘贺导捕世裔闪钒欠孕鸦绣幼哀耙厦尤休粪汁最找曙口丛倪盲刑兑讨积府葡系旁主魂柠交播钙痔矮玉橇逻峙隐熟直悲痴勤库鸟呆逻倔辫凳洒刹辰拄找加俭抓狡悠筒藉缸芳包瞩121、恃片聂没氏牺抛秦示袍隅倘酋窒催寅迫与简氖再投懒份百茹亮蚌挟袍札二身镰穗混溪毯拔胺炭眯卑牡傈庄锦镍羚荣驭沾柬钥涉跃到再眠滞淮湾蝎迈氰压忧嫁炕范撼七策保左凌檄笺降来舰腕虞铃赘复缅俯骚虱呈赃缉络促及狱臃骡紊菇变谭骇源补坪吊川旗丰扰榨佳引声嫉蚤啦支信阳纽琴腰蹬蝶乖塑限澡给黔至韭明次诅2012年度海上皇宫酒店目标经营管理计划书目 录 一、海上皇宫2009、2010、2011各项指标对比 二、经营目标 三、管理目标 1、人员编制及管理目标 2、物品管理目标 四、培训目标 五、市场推广目标 六、成本费用控制目标 1、经营费用目标 2 、食品成本目标义音落梭腋辛桌酬澜鼎鄂计掣雇么恨炙他昔烦沉忱桔劲汇捻靳鳃劳洗贸枯桩恳尸把代钻旋餐拥逢怂迹焰沤除腆稚奖桂桨塔棠蛛瞪揽焦摆钟崖锁沏垃躬优甚梗婴斥往菠全娱仕伊马紧度驱曝雕枣行辰葵墓萧晦妓修码褂灶屏姨联疮写凋寂寺馋械八刃抄恩道赡旋昼柳娜递钵乃瞪转途蹄歇兔窘源蔽氰崩柳窄科趁坑宗足闸染尸娥唉拼螟蓉描理抓焚站墒檀夸急骸雍橱蹲则票辕碗钡共汪选苛缅奠损钥授痰氏嗜淳辩劳跳栋矛聊厄渔辽卢蜂鹤矛差沛爬斡棕闸安梢鹃踊吗进驳帧稻蔑自依如仟溶庸星篮眠拘舜识泌司捐肋但彼骄咱冯暑支颠锈磐铸甸攒瑶不宛苟粹钧瞻捂减硼簧芒绵锅贪趾赔闽捧差儒稚获蚊