连锁超市员工手册二培训（中英）P22（22页）.ppt

1、1- 员工手册员工手册 II Employee Handbook II 学习新技能并培训他人是绝对有必要性的学习新技能并培训他人是绝对有必要性的 家乐福政策家乐福政策 Learning new skills and training others is indispensable Carrefour Policy May, 2005 sc0005 -2- 目的目的 了解家乐福的基本规章制度 培训结束时，你将能够培训结束时，你将能够 了解员工的基本权利和相应 的操作流程 全体员工 癡絤 培训材料培训材料 员工手册 培训履历卡 培训员培训员 人事主管 参加人员参加人员 2小时 时间时间 Purpo

2、se Objective To know Carrefour basic working rules & regulations Population All Employees Training Material Employee Handbook Trainer H.R. Chief Duration 2 Hours At the end of this training you will be able to To know the basic rights of employee and the operation procedures Training Passport -3- 内容

3、内容 Contents: 1.薪酬薪酬 Salary 2.福利福利 Welfare 社会保险社会保险 Social Insurance 医疗福利医疗福利 Medical Welfare 3.假期假期 Vacation 4.总结总结 Conclusion -4- Salary Salary Structure 薪资结构薪资结构 Contract Salary 合约工资合约工资 Base Salary 基本工资基本工资 (60%) Incentive Salary 奖金奖金 (30%) Allowance 津贴津贴 (10%) Performance 表现奖表现奖 (10%) Sales 效益奖效

4、益奖 (10%) Attendance 出勤奖出勤奖 (10%) Payment 支付支付 Pay system is work first and pay later 先工作，后支付薪资先工作，后支付薪资 Pay day: 5th to 7th of each month 发放日期：每月发放日期：每月5 5- -7 7日日 Deduct & Remit for individual income tax and social insurance 公司代扣代缴个人所得税与社会保险公司代扣代缴个人所得税与社会保险 薪资薪资 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

5、-5- 以货币形式按月支付，发薪日为次月以货币形式按月支付，发薪日为次月5 5- -7 7日，遇公众假期日，遇公众假期 可提前。可提前。 Pay in the form of currency on a monthly basis. The current month salary will be paid between the 5th to 7th of the following month. If the pa day falls into public holiday, the salary will be paid earlier. 不得向他人泄露自已月薪所得，也不得问其他员工的月

6、不得向他人泄露自已月薪所得，也不得问其他员工的月 薪所得。薪所得。 The employee should not disclose his/her salary to others, nor should the employee asks other employees income information. 薪酬薪酬 Salary Salary 工资支付工资支付 PaymentPayment -6- 社会保险社会保险 Social Insurance 住房公积金住房公积金 Housing Accumulation Fund 医疗福利医疗福利 Medical Welfare 其它店内福利其

7、它店内福利 Special Welfare in the store 福利福利 Welfare Welfare 各店按地方政策自行解释各店按地方政策自行解释 explain by each store according to local policy -7- Welfare Social Insurance 社会保险社会保险 Medical Welfare 医疗福利医疗福利 Housing Fund 公积金 Unemployment Insurance 失业金 Medical Insurance 医疗金 Pension Insurance 养老金 Work-injury Insurance

8、工伤保险 Maternity Insurance 生育保险 Work-Injury Reimbursement 工伤报销 Employee Medical Reimbursement 医疗费报销 Employee health certificate Reimbursement 健康证报销 福福 利利 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 -8- 把住房公积金转到公司帐户把住房公积金转到公司帐户 Transfer Housing Accumulation Fund to company account 福利福利 Welfare Welfare 住房公积金住房公

9、积金 Housing Accumulation FundHousing Accumulation Fund 各店按地方政策自行解释各店按地方政策自行解释 explain by each store according to local policy 公司和个人自负比例公司和个人自负比例 Company & individual ratio 保险基数（上限和下限）保险基数（上限和下限） Insurance base (ceiling line & bottom line) 基数调整日期（自然年度、社保年度）基数调整日期（自然年度、社保年度） Adjustment Date -9- Vacatio

10、n Types of Leaves 假期类别假期类别 Public Holidays 法定假日 Marriage leave 婚假 Funeral leave 丧假 Annual leave 年假 Compensation leave 补休假 Maternity leave 产假 Work-related injury leave 工伤 Sick leave 病假 Undeduct salary 不扣工资不扣工资 Deduct salary 扣工资 Personal leave 事假 假期假期 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Leaves Procedu

11、re 请假流程请假流程 婚假只能在结婚登记日后一年内使用。 （员工加入家乐福后登记有效） -10- 事先获得 直接主管批准 Approved by immediate hierarchy in advance. 填写请假单 获批准后 交人力资源部 Leave Form with approval signature should be sent to HR 休假完毕 至人力资源部 办理销假手续 Go to HR upon returning to confirm leave days Leave Procedure 请假流程请假流程 凡请病假，应在病假当天亲自或电话通知部门主管凡请病假，应在病

12、假当天亲自或电话通知部门主管, ,并在病假结束返岗当天将此次发生的病假证并在病假结束返岗当天将此次发生的病假证 明明( (其中包括其中包括: :医药费、诊治记录医药费、诊治记录、病假条、病情化验结果、病假条、病情化验结果 )一并交与人事部进行审核归档，方可享受病假福利待遇。一并交与人事部进行审核归档，方可享受病假福利待遇。 -11- 每年共计每年共计1010个工作日个工作日 Total 10 working days in one calendar year 元旦元旦 1 1天天 New Years Day: 1 day 春节春节 3 3天天 Chinese New Year: 3 days

13、劳动节劳动节 3 3天天 Labor Day: 3 days 国庆节国庆节 3 3天天 National Day: 3 days 假期假期 Vacation Vacation 法定节假日法定节假日 Public HolidaysPublic Holidays -12- 连续工作满一年，每年有连续工作满一年，每年有6 6个工作日的带薪年休假和个工作日的带薪年休假和6 6个工作日个工作日 的补休假。的补休假。 Be entitled to a 6-working-day annual paid leave and 6-working-day compensation leave after ful

14、fill one full-year employment. 员工应当员工应当提前一周提前一周，向部门主管提出申请，获得两级批准后，向部门主管提出申请，获得两级批准后， 方可休假；员工加班后申请补休假，也需提前一周书面申请。方可休假；员工加班后申请补休假，也需提前一周书面申请。 Annual leave must be applied to the immediate hierarchy one week in advance for those who are at employee level. The annual leaves can only be taken upon the ap

15、proval from two-level hierarchy. 年休假和补休假需在一年之内休完，不予累计。年休假和补休假需在一年之内休完，不予累计。 Must be taken within the entitled calendar year, it cannot be carried over to the next calendar year. 假期假期 Vacation Vacation 年休假、补休假年休假、补休假 Annual LeaveAnnual Leave -13- 年休假和补休假按自然年执行。年休假和补休假按自然年执行。 Execution by Calendar Yea

16、r. 假期假期 Vacation Vacation 年休假、补休假年休假、补休假 Annual LeaveAnnual Leave 例如：例如：A员工于员工于2005年年3月加入家乐福。他将于月加入家乐福。他将于2006年年3月起享有月起享有 年休假和补休假。示意如下：年休假和补休假。示意如下： e.g. Employee A, joined Carrefour in 2005/03. Starting from 2006/03, he is entitled to annual leave. 123456789 10 11 12123456789 10 11 12123456789 10 1

17、1 12 200520062007 0 天天10天天12天天 -14- 婚假婚假3 3个自然日，晚婚按当地政府有关规定执行。个自然日，晚婚按当地政府有关规定执行。 Be entitled to 3-calendar-day marriage leave. Late marriage by the government terms can apply for the leaves authorized by laws or government regulations. 婚假只能在结婚登记日后一年内一次性连续使用。婚假只能在结婚登记日后一年内一次性连续使用。 Must be used withi

18、n one calendar year upon the marriage is registered. 如父母、祖父母、配偶、子女或兄弟姐妹去世，凭医院如父母、祖父母、配偶、子女或兄弟姐妹去世，凭医院 死亡通知书，给予死亡通知书，给予3 3个自然日的丧假。个自然日的丧假。 Can take 3-calenda-day funeral leaves if parents, grandparents, spouse, children and brother & sister pass away. The employee need to provide the Death Certificat

19、e from hospital. 假期假期 Vacation Vacation 婚、丧假婚、丧假 Marriage & Funeral LeaveMarriage & Funeral Leave -15- 员工每月可以享有一个工作日带薪病假。如果员工该月员工每月可以享有一个工作日带薪病假。如果员工该月 未休病假，则既不能累积，也无任何补偿。未休病假，则既不能累积，也无任何补偿。 The employee can enjoy one paid day sick leave every month. This leave cant be accumulated, nor can it be cas

20、hed out. It will be forfeited if it is not taken. 一个自然月中，员工请病假一个自然月中，员工请病假2 2个工作日及以上，自第个工作日及以上，自第2 2个个 工作日起，详细扣发方法如下：工作日起，详细扣发方法如下： If the employees have sick leave equal to or more than two working days in a calendar month, the salary deduction method is as follows: 假期假期 Vacation Vacation 病假病假 Sick

21、 LeaveSick Leave -16- Types of Leaves Need deduct salary Personal Leave 事假 Deduction 扣款 Salary 工资 = 3 days Attendance Incentive Salary(10%) 1158RMB + Absence Day(s) Salary = 5 days Attendance Incentive Salary (10%) 5 days Total Incentive Salary (30%) 800RMB + Absence Day(s) Salary (e.g.: Monthly sal

22、ary=RMB1500, Working days/Month=21) =(Salary-Incentive salary)* personal leaves/ current working days =（合约工资-奖金）*事假天数/当月工作天 数 出勤奖（出勤奖（10%10%）+ +缺勤天数工资缺勤天数工资 出勤奖（出勤奖（10%10%）+ +表现奖（表现奖（10%10%）+ +缺勤天数工资缺勤天数工资 所有奖金（所有奖金（30%30%）+ +缺勤天数工资缺勤天数工资 事假类别事假类别 -17- 假期假期 Vacation Vacation 病假病假 Sick LeaveSick Leav

23、e 病假天数病假天数 扣除扣除 实得工资实得工资( (举例举例) ) Day(s) Deduction Salary(e.g.) 1天天 - - 1500RMB =1221RMB attendance (10% of total salary) =971RMB attendance and performance (20% of total) 5天天 全部奖金全部奖金( (总工资总工资30%)+ +缺勤工资缺勤工资 913RMB total incentive (30% of total salary) 全月全月 全部奖金全部奖金( (总工资总工资30%)+ +缺勤工资缺勤工资 当地最低工资当

24、地最低工资 full month total incentive (30% of total salary) city minimum -18- 凡请病假，应在当天亲自或电话通知部门主管。凡请病假，应在当天亲自或电话通知部门主管。 The employee who apply for sick leave must inform the department manager on the first day of the leave. 病假结束返岗当天出具指定医院（急诊除外）的病假证明病假结束返岗当天出具指定医院（急诊除外）的病假证明 由人力资源部予以审核归档。由人力资源部予以审核归档。 Si

25、ck leave proof issued by the Company appointed hospital ( except for emergency case) must be provided upon the day the employee return to work. The HR department will be responsible for keeping it in personal file. 假期假期 Vacation Vacation 病假病假 Sick LeaveSick Leave -19- 女员工单胎顺产产假女员工单胎顺产产假9090天，从预产期前天，

26、从预产期前1515天至后天至后7575天。天。 Female employee who has normal delivery to one single baby is entitled to 90 days maternity leave. The leave can be taken 15 days before the birth day and 75 days after the delivery. 2424岁以上分娩头胎者，增加岁以上分娩头胎者，增加3030天。天。 Female employee over 24-year-old and has delivery for her

27、first baby will be entitled for another 30 days maternity leave. 难产多胎根据各地方政府规定给假。难产多胎根据各地方政府规定给假。 Dystocia, mutiparous delivery or other special cases will follow local government regulations. 配偶给陪产产假配偶给陪产产假3 3天。天。 The spouse of the pregnant employee is entitled to 3-calendar days paternity leave. 假

28、期假期 Vacation Vacation 产假产假 Maternity LeaveMaternity Leave -20- 所有女员工必须于孕后一个季度之内通知部门主管其怀孕情况所有女员工必须于孕后一个季度之内通知部门主管其怀孕情况 The employee must inform her pregnancy to the department manager in the first quarter period of her pregnancy. 休产假必须于预产前十周向人力资源部门提出申请，并出示医休产假必须于预产前十周向人力资源部门提出申请，并出示医 院出具的妊娠证明。院出具的妊娠证

29、明。 Maternity leave must be applied to the HR department 10 weeks before the birth day with the pregnancy proof issued by the hospital. 产假工资按各地方政府规定计发。产假工资按各地方政府规定计发。 Maternity leave salary will follow the local government regulations. 假期假期 Vacation Vacation 产假产假 Maternity LeaveMaternity Leave -21- 请

30、事假应事先由部门主管批准，人力资源部审核，事先请事假应事先由部门主管批准，人力资源部审核，事先 未得到批准的缺席，按旷职处理。未得到批准的缺席，按旷职处理。 All personal leaves must be approved by immediate hierarchy in advance. The absence without approval in advance will be regarded as absence from duty. 事假期间不发工资。事假期间不发工资。 Personal leave is not paid leave. 假期假期 Vacation Vac

31、ation 事假事假 Personal LeavePersonal Leave -22- 此培训以员工手册（第二版）及店内相关规章制度为此培训以员工手册（第二版）及店内相关规章制度为 基础，旨在告知所有家乐福（中国）员工应享有的权基础，旨在告知所有家乐福（中国）员工应享有的权 利和义务。利和义务。 The training is done on the basis of Employee Handbook (version II) and Store regulations, to inform the rights and obligations of all the Carrefour (China) employees. 由人力资源部门代表公司管理层负责解释由人力资源部门代表公司管理层负责解释。 On behalf of the management committee of the Company, HR department is responsible for the interpretation of this Handbook. 总结总结 ConclusionConclusion