1、1 厨师长手册厨师长手册 CHEF DEPT HEAD MANUAL F & B DIVISION CHEFS MANUAL Page 1 of 130 CONTENT 内容内容 1. INTRODUCTION概要概要 1.1 Our Vision 目标 P. 5 1.2 Purpose of the Manual 手册用途 P. 6 1.3 Service & Kitchen Management Style 餐饮部管理方式 P. 7 2. HUMAN RESOURCES PROCEDURES 入职手续入职手续 2.1 Personnel Requisition Proces
2、s 个人申请程序 P. 12 2.2 Hiring Process 招聘程序 P. 13 2.3 Confirmation Process 确认程序 P. 14 2.4 Transfer Procedures 调任程序 P. 15 2.5 Promotion Procedures 晋升程序 P. 16 2.6 Performance Evaluation 工作评估 P. 17 2.7 Disciplinary Procedures 纪律程序 P. 20 3. ORGANIZATION OF OPERATIONS运作组织运作组织 3.1 Delegation of Duties 职责 P. 24
3、 3.2 Conducting Briefings 组织会议 P. 26 3.3 Kitchen Morning Meeting Guidelines 厨房晨会 P. 27 3.4 Tour of Outlet 餐厅检查 P. 28 3.5 Requisition Procedures 申请程序 P. 29 3.6 Staff Motivation 员工激励 P. 30 3.7 Handling Event Group 管理活动部 P. 32 4. SCHEDULING 计划安排计划安排 4.1 Scheduling of Staff 安排员工 P. 34 4.2 Planning of Leave 请假计划 P. 36 4.3 Request and Submission of Overtime 加班申请 P. 38 4.4 Compiling and Using Absenteeism Report