1、HOTEL MANAGEMENT AND OPERATIONS f o u r t h e d i t i o n Edited by Denney G. Rutherford, Ph.D. Endowed Chair Emeritus School of Hospitality Business Management Washington State University Michael J. OFallon, Ph.D. Hospitality and Tourism Management College of Business James Madison University JOHN
2、WILEY Casa Blanca Spa and Golf and Virgin River Hotel and Casino Emilio Fabico, Walt Disney World, Orlando, Florida Gil B. Fried, Gil B. Fried and Associates, Risk Management Consultants, New Haven, CT Jacinta Gau, Doctoral Student in Criminal Justice,Washington State University,Pull- man,WA Ajay Gh
3、ei, The World Bank Group Bianca Grohmann, Assistant Professor of Marketing, Concordia University Christian Hardigree, University of Nevada, Las Vegas Harrah School of Hotel Ad- ministration, Las Vegas, NV Sharon K. Hodge, Assistant Professor, Love School of Business, Elon University Earl D. Honeycutt Jr., Professor,Love School of Business, Elon University Thomas Jones, University of Nevada, Las Ve
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